Night Auditor

Night AuditorFirst impressions are everything! As a Front Office Night Auditor, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you: - Paid time off - Medical, Dental and Vision Insurance, 401K - Complimentary shift meal - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and Educational Assistance for further development - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: - Greet, check-in, respond to requests and settle accounts while providing exceptional service - Take initiative to add a personalized experience - Proudly promote the hotel facilities, looking for opportunities to enhance a guest''s stay through up-selling - Complete required checklist and run nightly reports as required - Maintain communication channels between hotel guests and all hotel departments - Maintain control of guest and hotel accunts, ensuring that all charges are accurate and posted in a timely manner - Take initiative to ensure that all interactions with guests and colleagues are positive and productive - Follow all safety policies - Other duties as assigned Your experience and skills include: - Service focused personality is essential; experience is an asset - Prior experience working with Opera or a related system - Fluency in English; additional languages are a plus Your team and working environment: Austin''s newest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Created: 2026-03-07