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Housekeeping Supervisor

Country Inn & Suites San Diego - San Diego, CA

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Job Description

At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it''s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team''s talents.Radisson Hotel Group Americas is proud to be one of the world''s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.Country Inn & Suites by Radisson, San Diego North5975 Lusk BlvdSan Diego, CA 92121The Country Inn & Suites is seeking an energetic and detail oriented full time Housekeeping Supervisor who is looking to be a part of our fun and dynamic work environment.Housekeeping Supervisors play a key role in leading our Public Space Cleaners, Linen Runners, House Attendants, and Room Attendants in coordination with our Housekeeping Manager. Supervisors unify our team to ensure guest experience excellence is met in every pensation starts at $19.00/hour, with benefits and potential for growth into a manager role. Must have flexible availability, including weekends and holidays.Housekeeping Supervisors will be entrusted with the below job responsibilities.Responsibilities: -Ensures standards of cleanliness, hygiene, and tidiness in all guestrooms, corridors, function rooms, and public areas are maintained -Supervising the daily cleaning of assigned rooms, bathrooms, corridor areas and public areas to the highest standards. This includes changing bed linen, replacing towels, cleaning bathrooms thoroughly, vacuuming, mopping and dusting daily. -Subject to levels of business, the Housekeeping Supervisor will be expected to also service rooms -Ensuring the upkeep of vacant rooms -Replenishing brochures and paper goods throughout the guestrooms and public spaces -Maintains orderly storerooms and carts -Ensures customer satisfaction is maintained -Guaranteeing guest property left behind is logged and stored in a secure location for lost property -Resolving any guest problems or complaints when possible and ensuring management are kept informed -Utilizes hotel computer systems to initiate any maintenance requests in order to comply with the hotel''s established quality standards and ensure guest satisfaction -Utilizes the same computer systems to track requests designated for housekeeping and ensures they are delegated and completed within a timely manner -Managing a stock control and ordering system to ensure availability of stock and cost control to maintain costs to a minimum. -Attending any appropriate job training courses -Wearing a clean and suitable uniform and name badge at all times -Implementing the hotel''s good customer relations policy, including politely addressing guests and colleagues at all times -Immediately reporting and documenting to management any observed or known safety hazards, conditions, or unsafe practices and procedures -Carrying out any other duties as may be reasonably required by managementRequirements: -Must be eligible to work in the US and possess all necessary documents listed on I-9 and verified through eVerify. -Ideal candidate will have 3 or more years of experience working as a hotel Room Attendant and/or 2 or more years hotel Supervisor experience -Ability to work quickly while maintaining a close attention to detail -Must have knowledge of computer systems and mobile devices -Possess the ability to handle multiple tasks at once -Excellent communication and interpersonal skills -Ability to effectively communicate with department managers, team members, and guests -Must possess a strong team spirit -Maintain high energy for long periods of timePhysical Demands: -Perform repetitive hand and arm movements -Ability to lift, pull, push up to 70 pounds on an ongoing basis -Must be able to squat, bend, kneel and twist on an ongoing basis -Ability to stand for long periods of time -Occasional lifting of up to 50 poundsWe are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.

Created: 2025-11-15

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