JPM Payments-Merchant Services-Vice President, Product ...

Merchant Services is the global payment processing business for JPMorgan Chase & Co and the world''s leading merchant acquirer with over $1+ trillion in annual transaction volume. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies. About the Team Within Merchant Services, the Payments and Commerce Solutions team is responsible for building an evolving suite of new platforms, products and services that will power millions of businesses globally, from small businesses to large corporate clients. Coupled with J.P. Morgan''s comprehensive banking capabilities and global reach, these innovative and commerce-oriented growth initiatives will continue to differentiate us from other banking and FinTech competitors. Integrations stand at the heart of the omnichannel solution. A successful omnichannel solution provides merchants with a set of APIs that allow to integrate their POS with the payment terminals, their ecomm engines to our payment platform, their terminals to the acquiring platform and their ERP to the acquiring platform. These APIs need to be defined, documented, maintained, expanded in order to deliver an advanced level of omnichannel journeys for all verticals targeted by JP Morgan. The head of omnichannel integrations will own the design and roadmap of the API between the terminal and the POS and will contribute to the design of the other APIs in tight coordination with the acquiring team. These APIs will also be leveraged in order to develop plugins with a large variety of POS and ecomm engines throughout various verticals. The head of omnichannel integrations will also supervise these integrations, make sure the integrated features will allow rich shopper journeys and manage the versioning of these plugins. End-to-end responsibility for APIs: roadmap management in accordance with the vertical strategy and the omnichannel journeys we want to productize, taking full ownership internally as well as externally. This includes working with cross-functional colleagues across the company as well as the Partners to achieve all aspects of the product. Make sure that all APIs as well as the plugins with ecomm engines and POS are fully documented. Knowledge sharing: Enable the rest of the organisation to use all aspects of the product you are managing to the maximum, by passing on your knowledge on technical and commercial features Commercial Guidance: Grasp commercial offers most effective for your market segment and guide the Sales team on their usage. Working with other product managers, developments, new features, and bug fixes. Requirements: Requires good knowledge of operational merchant pain points and in-depth knowledge of APIs, security, encryption, network (local integration as well as cloud integration). 7+ yrs. deep knowledge of the POS landscape is also required including outside of the US, with the critical thinking skills to comprehend and interpret emerging trends. You will liaise with the partnership team and be the key operational contact for the partners that will be integrated through our plugins. Exceptional people skills and the ability to develop strong working relationships at all levels of management, both internally and externally You are able to analyse data and concisely translate that into actions and results The role has a commercial side- you''re comfortable negotiating with third party partners. Global Perspective: Ability to work seamlessly with a global, multicultural team JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world''s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants'' and employees'' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the ''WELL Health-Safety Rating'' for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm''s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm''s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans

Created: 2025-11-15