Mazda Service Advisor

What We Are Looking For Ourisman Mazda of Laurel is seeking an experienced Service Advisor to join our Service Drive. Are you passionate about helping customer service their cars? Apply today!Fastest Growing Mazda dealer in area.About UsIn 1921, Benjamin Ourisman opened a Chevrolet dealership in Washington. At the start of World War II, Ourisman Chevrolet was the largest auto dealer in the U.S. Today, Ourisman Automotive Group has grown to over 17 locations and is still owned and operated by the 4th generation of the Ourisman family. Mr. Ourisman''s standards have set the bar high as "Every customer has to be completely satisfied, every time. We want them to come back and we''ll do whatever is necessary to reach that goal."What We OfferCompetitive compensation Career GrowthMentorship ProgramPaid Training Medical, Dental, Vision Life and Disability401 K Paid Vacation Discounts on products and servicesLucrative signing bonus!!Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer''s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandledEnsures that the daily inventory of technicians'' time is consistently sold to service customers.Distribute work between technicians efficiently Qualifications Organized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearance.Clean driving recordWilling to submit to a pre-employment background check & drug screenExperienced writing service on dealership level.

Created: 2025-10-04