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Safety and Loss Prevention Specialist

Goodwill Industries of SELA - New Orleans, LA

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Job Description

General Summary: The Safety & Loss Prevention (SLP) Manager provides guidance in support of organizational safety and loss prevention functions as it relates to audits/consultations, training, incident documentation, investigations, asset protection, reviews, and safeguarding company assets to advance the Goodwill mission and brand. Develop and implement a Loss Prevention program that focuses on auditing and training of all Retail Stores and Warehouse employees. Initiates appropriate strategies to bring internal investigations to successful conclusion. Seeks collaboration with other leaders to protect company assets and minimize negative impact on financial results. Coordinates and recommends technology and improved processes related to Loss Prevention . Principal Duties & Responsibilities: Coordinates AP resources and conducts asset protection audits or site visits that identify potential loss to the organization. Conducts internal and external Warehouse and Store investigations. Assists in the development, implementation and monitoring of a Donated Goods and New Goods Loss Prevention program. Ensure timeliness and accuracy of all required reports and records. Offers coaching and training of Donated Goods Retail Management and Associates on appropriate strategies in preventing theft, maintaining a safe work environment, and reporting areas of abuse. Provides clear and ethical direction to build Goodwills brand within the community and enhance public image. Regularly network and build relationships with local, state, and federal law enforcement agencies. Partners with Executive Leaders to maintain or upgrade the necessary procedures, technology and communication to assure protection of company assets.Work with Director of Risk Management and Store Management to review, document, and investigate any potential safety issue, near miss and/or accident investigation involving a customer or employee. Utilizes knowledge of safety and OSHA guidelines to suggest improvement of unsafe practices. Initiates appropriate strategies to bring internal and external investigations relating to employee theft, employee shop policy violations, and all criminal violations that occur on Goodwill property to a successful conclusion. Ensures all investigations are within company and legal guidelines. Regularly communicate issues, findings, and recommendations to the Senior Management staff. Initiate compliance of state and local laws as they relate to the rights of employees and non- employees who may be subject of criminal investigations. Champions a continuous improvement mindset throughout organization and focuses on continuously improving asset protection strategies. Performs additional duties as assigned. Knowledge, Skills & Abilities Required: Bachelors degree in Loss Prevention or related field. Minimum of three years of Loss Prevention management experience in a multi-location organization or equivalent. Knowledge of security and fire alarm equipment such as CCTV, burglary devices, alarm monitoring systems etc. Strong investigative skills; Certified Forensics Investigator (CFI) and Licensed Professional Counselor Certification preferred. (LPC) Experience with Wicklander-Zulawksi or equivalent criminal interview course. Valid Driver License. Description of physical working environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequent travel to all remote Goodwill sites within the Southeastern Louisiana territory via auto. Extensive walking and standing. Powered by JazzHR

Created: 2025-11-15

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