Insurance Billing Specialist (Remote)

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You''ll be required to create an account or sign in to an existing one.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility or call 877-891-2510 (accommodation requests only; other inquiries won''t receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:Generate entries for premiums, fees, and/or commissions accurately and efficiently. Research billing discrepancies or issues, provide solutions, and communicate to stakeholders to ensure accurate billing, commission posting, and related financial reporting.The ideal candidate will be located in the proximity of Greensboro, NC. This is a remote role, but there could be times when the team meets in our Greensboro office.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.1. Create invoices or entries for premiums, fees, and/or commissions within corporate systems using supporting documentation.2. Research invoicing or commission discrepancies, determine necessary action, and follow through to successful resolution. This includes searching for documentation and requesting information from teammates, insurance carriers, or third-party partners as needed.3. Serve as subject matter expert for questions related to billing.4. Adhere to all procedures and document corporate systems, as appropriate.5. Build and maintain relationships across business units, insurance carriers, and outsourcing partners.6. Proactively identify and recommend efficiencies and cost savings.7. Participate in project work groups.8. Provide support to colleagues within or outside immediate department.QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. High school diploma or equivalent education, training and work-related experience2. Highly effective written and verbal communication skills3. Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals4. Strong work ethic, exhibited through acceptable attendance, management of appropriate workload, and willingness to admit mistakes and take ownership of performance5. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, specifically Excel (must be proficient in navigating spreadsheets).Preferred Qualifications:1. One year of experience in insurance industry, preferably within Employee Benefits.2. Familiarity with general accounting principles4. Knowledge of McGriff systemsTruist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Created: 2025-10-04