Project Manager

Company OverviewNWN Carousel is the leading Cloud Communications Service Provider (CCSP) focused on transforming the customer and workspace experience for commercial, enterprise, and public sector organizations. We deliver hybrid work experiences for millions of users across North Americas 7,000 leading organizations. Our integrated devices, communications apps, AI-enabled contact centers, networking, security, and analytics allow our customers to learn, discover, work, and connect from anywhere - all delivered as a cloud service thats simple to use and manage. To learn more about our solutions please visit Project Manager manages projects with a medium/high level of complexity. Under the direction of their manager, the Sr. PM will oversee the lifecycle of a project, schedule and monitor work efforts, assign resources, delegate tasks and report progress to Senior Managers and various stakeholders.The Project Manager will be responsible for developing an achievable Microsoft project plan, tracking to the plan as well as to notify Sr. Manager and stakeholders of any risk to meeting the baselined project plan.The Project Manager may, coordinate efforts of the company, client and third party vendors as well as assure that an integrated software and hardware solution is provided to meet the client''s needs as defined in the agreed Statement of Work (SOW).Goals and objectives are assigned by the immediate supervisor.This position requires a positive, hands-on team-oriented leadership style.Responsibilities: Manages medium/high complexity projects or project subsets per the established scope, timeline and budget. Strong communication skills, leading and facilitating team and client meetings as necessary. Participate in internal & Client project kickoff meetings to review project objectives, SOW, change control policy and verify Client requirements and dates. When applicable schedule delivery for equipment and resolve deficiencies in delivery. Identify and request project resources based on the agreed upon project schedule. Confirm pre-requisites are complete and facilitate resolution of any scheduling issues. Manage project changes and confirm with Client the project deliverables are completed. Create and maintain detailed Microsoft project plan, meeting minutes and RAID logs. Obtain required resources by working with the appropriate resource managers. Communicate and review work assignments with the assigned team. Manage day-to-day project activities, risks and issues. Manage project scope - review changes with the assigned Sr. Manager, then resolve and document those changes with the client. Work with the client to ensure understanding of all project activities, schedules and deliverables. Manage client responsibilities and expectations. Provide proper communications to the client, NWN-Carousel management, and team members.Qualifications At least 5+ years of working in a PMO environment or similar. Bachelors degree required. Clear understanding of project management principles and standards. Excellent organizational and written/verbal communication skills. Can coordinate and manage work streams and projects independently, multi-task. Ability to handle multiple priorities and demands in a fast-paced environment. Demonstrated ability to develop and successfully implement strategies and manage change. Strong time management skills, ability to drive schedules. Persuasive negotiating skills Strong team work ethic, client facing skills

Created: 2025-10-04