Licensing Tech I - Excise and Licenses
City of Denver - Denver, CO
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About Our JobWorking for the City and County of Denver (CCD) is so much more than a job. It''s a chance to make a difference in your own life and in the lives of people around you. Click here to find out about all the amazing benefits and reasons to work for the city that you love!The Department of Excise and Licenses issues over 180 types of business licenses to new qualified applicants, determines which licenses should be renewed or suspended according to current law, and collects license fees on all new applications and renewals. Excise and Licenses takes enforcement action on licenses, including revocation, in accordance with city ordinances. The office also conducts public hearings, issues security alarm permits, and serves as the local authority for administering the state''s liquor and marijuana codes.The City and County of Denver is committed to cultivating a culture of equity, diversity, and inclusion. This commitment is woven into our values and belief that we are strongest when we embrace and celebrate our differences. We aim to have employees who are as diverse as our residents, with different perspectives and unique ways of thinking. If you share these values and our enthusiasm for equity, we encourage you to apply to join our team.The Department of Excise and Licenses is seeking a Licensing Technician I to process individual, business, marijuana and liquor license applications and review technical, legal, and other required documents for accuracy and consistency. In this role, you will explain city licensing rules, regulations, and state statutes.Generally, the Licensing Technician I:* Accepts and initiates the processing of routine and some complex applications for business and/or contractor licenses and renewals including guiding applicants through the application process and reviews for completion and accuracy all legal, business, and transactional documentation that need to accompany applications* Interprets and explains licensing rules, regulations, state/federal statues, time requirements, and procedures, and responds to applicants and attorneys'' questions or concerns* Works closely with various stakeholders to review passed/failed applications, passed/failed inspections, determine disciplinary actions when indicated and other licensee issues that may arise* Reviews diagrams of businesses requesting marijuana and liquor licenses to ensure that existing premises or proposed premises comply with requirements set forth by state statutes for the specific type of license* Questions applicants to obtain required information, such as name, address, lease, purchase agreement, operating agreement, certificate/license qualifications, right of way bonds, insurance, articles of organizations, zone use permit etc. and records data on agency''s database and prescribed forms* Determines the appropriate application fees and license fees for licenses then enters information into the agency''s database* Schedules public hearings that cover various issues, ensures hearing rooms are properly set up to record testimony, and communicates with neighborhood organizations and other stakeholders regarding applications, petitions, protests, and hearings* Performs other related duties as assigned or requestedThis position requires an online assessment or test. Once you complete your application, if you meet the qualification for the position you will receive an email from [Click Here to Email Your Resumé] with a link to the assessment or test. We recommend that you add [Click Here to Email Your Resumé] to your safe sender list. If you do not receive the email within 30 minutes of applying, please contact [Click Here to Email Your Resumé].About YouWe are looking for someone with some or all of the following skills and experience:* Passion and dedication to ensuring the highest level of customer service to our Denver residents in a fast-paced environment* At least 3 years of demonstrated customer service experience* Experience providing office support for federal, state, or local government* Proficiency within the full Microsoft Office Suite* Ability to learn and adapt to new technologies and processes* Ability to research and apply Municipal Codes and Statutes* Preferred languages Vietnamese, Mandarin or Spanish, but not requiredWe realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:* Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate* Experience Requirement: Three (3) years of clerical experience including One (1) year of experience performing specialized and/or technical office support work* Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirementsAbout Everything ElseJob ProfileCC2353 Licensing Technician ITo view the full job profile including position specifications, physical demands, and probationary period, click here.Position TypeUnlimitedPosition Salary Range$20.47 - $30.71Starting PayAgencyExcise & LicenseAssessment RequirementCustomer Service Agent: ComplianceThe City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.For information about right to work, click here for English or here for Spanish.
Created: 2025-10-04