TA Experience and Process Design Manager

At a glance:* Are you an experienced talent acquisition professional enthusiastic about creating and building a world-class candidate and manager experience to ensure we are attracting, engaging, and hiring A+ talent at all levels?* Are you enthusiastic about acting as the SME for all points of the candidate and hiring manager experience, and understanding the multiple points of operational efficiency within TA systems to achieve results?* Are excited about a role where you will see the business results of what a world-class experience can deliver when it comes to competing for talent?Our company:At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America''s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise''s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at .Highlights:As the TA Experience and Process Design Analyst, you ensure an effective and efficient recruitment experience (process) for Spectrum Enterprise. You provide leadership as the subject matter expert for the applicant tracking system, recruiting tools, and recruiting process. You ensure alignment across the TA team through training, documentation and communication. You design and implement recruitment processes that meet stakeholder expectations and meet compliance guidelines. You excel at optimizing the recruiting experience of candidates and hiring leaders. You report directly to the Director of Talent Acquisition for goals, guidance and assistance.Position benefits:* Competitive salary with bonus.* Health, vision and dental insurance.* 100% company match 401(k) up to 6%.* Company funded retirement accumulation plan for an additional 3%.* Education assistance.* Pretax childcare spending account.* Paid holidays, vacation days, personal days and sick days.* Employee discount on Spectrum services where available.What you will do:* Serve as a subject matter expert in the applicant tracking system (ATS) and recruitment process and apply knowledge to quickly resolve issues.* Address recruiting process issues escalated from the recruiting coordinators and recruiters by collaborating with stakeholders.* Maximize the talent acquisition process by identifying, recommending and implementing solutions and improvements to processes and tools.* Streamline recruiting processes to ensure operational efficiency.* Ensure processes are accurately followed by maintaining and updating documentation of the recruiting process and recruiting operations information.* Create and deliver effective recruitment training for TA, HR, and business partners on existing and new recruiting processes* Achieve department objectives by leading small-to medium-scale talent acquisition projects.* Assist in compiling and reviewing metrics and reports to be used for process improvements and prepare ad hoc reports as requested.* Conduct audits and gather feedback to ensure all coordinator output meets regulatory compliance requirements and quality standards.* Serve as a liaison between Spectrum Enterprise TA and Corporate Recruiting Solutions on critical organization-wide initiatives (e.g., new ATS implementation)Required keys for success:* Five or more years of experience in recruiting, TA, or HR roles.* Experience with applicant tracking systems.* Extensive knowledge of recruitment processes.* Prior experience successfully identifying and implementing process improvements.* Strong project management, practical analysis and issue resolution skills.* Ability to influence internal and external teams and bring them to a consensus and successful outcome.* History of maintaining the confidentiality of company and candidate information.* Track record of supporting and driving process and compliance with the ability to partner with all levels of teams and management in a fast-paced environment.* Demonstrated interpersonal skills and the ability to interact at all levels of the organization with diplomacy and professionalism.* Proficient in Microsoft Word, Excel, PowerPoint and Outlook.* Effective written and spoken English communication skills with all levels of an organization.How you will stand out from the crowd:* Experience with ATS system implementationsYour education:* Bachelor''s degree in a related field, or an equivalent combination of education, training and experience (required).HRC501 317829-1 317829BRGet to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you''re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We''re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.Apply Now

Created: 2025-11-15