Field Service Technician/ Diesel Mechanic

Job DetailsLevelExperiencedJob LocationWelsh Branch Region 3 - Welsh, LAPosition TypeFull TimeEducation LevelHigh School Diploma / GEDTravel PercentageCompany TrainingJob CategoryInstallation - Maint - RepairDescriptionPosition Specifics:Department: ServiceReports to: Service Location Manager or Corporate Service ManagerSupervises: NonePurpose:Independently performs complex on-site diagnostics, service repairs and maintenance work on customer agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.Responsibilities:Performs complex on-site diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) productsParticipates in required Service EDUCATE Training programsSupports customer clinicsReviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work orderMay promote and sell dealer service programs directly to customersMay establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicleMaintains current knowledge of John Deere and competitive productsMaintains condition of mobile service vehicle, trailer, inventory, tools and equipmentFollows all safety rules and regulations in performing work assignmentsCompletes all reports and forms required in conjunction with work assignmentsAccounts for all time and material used in performing assigned dutiesQualificationsExperience, Education, Skills and Knowledge:4+ years of experience performing service repairsOutstanding interpersonal and customer service skillsAbility to perform complex repairs and required maintenance using special tools and equipment following Technical Manual proceduresExpert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipmentAbility to use Service Advisor and basic computer functionsAbility to operate vehicles and equipment used for diagnostic purposesAbility to lift at least 75 lbs. repeatedlyAdvanced or Master Service Technician certification preferredHigh School Diploma or equivalent experience required; Associates degree preferredValid drivers license required; CDL (Commercial Drivers License) preferredFork lift license preferredCompany Benefits and Perks:We offer a robust benefit package including flexible work hours and family-friendly benefits to all our full-time employees.Our comprehensive insurance benefits package includes: Medical, dental, vision, and life insurance, including AD&D 401(k) with an employer matchEmployer paid Short Term Disability policyEmployer funded HSA account Paid time off:VacationSick timeCompany paid holidaysBereavementJury dutyIncentive payDeere Employees Credit UnionTraining through John Deere UniversityTuition reimbursement with Sunshine approved UniversitiesCareer growthGreat corporate team to work withAbout the Company:With over 80 years of combined experience and knowledge in supporting the Agricultural and Turf Care industry in Southern Louisiana and Southern Mississippi, Sunshine Quality Solutions provides optimized parts and service support, volume pricing on equipment, and a robust equipment inventory. Now with 17 locations across southeast Louisiana, Sunshine offers numerous career growth opportunities from entry level positions all the way up to senior management positions. Come and join Sunshine''s welcoming company culture, where our mission is to improve the quality of life for our employees and customers who take pride in being linked to the land.

Created: 2025-10-04