Banquet Server, On-Call

Job DetailsJob Location: Hilton Saint Louis Frontenac - Saint Louis, MO Position Type: Part Time Salary Range: $17.00 Hourly Job Shift: AnyDescriptionTo set-up, service and break down assigned functions in a safe, accident-free manner according to standard policies and procedures, while providing the highest level of service to our guests. ESSENTIAL FUNCTIONS: - Read and understand banquet event order (BEO) and know the proper way to complete the room set-up as indicated. - Set tables as assigned correctly and uniformly. - Keep station neat and clean while servicing guest per established policies, guidelines and procedures. - Assist with food and beverage service, as required. Carry coffee pots and beverages throughout the room, refilling guests'' cups and glasses as needed or requested. - Assist Lead Banquet Server or Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment. - Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. - Ensure the delivery of food and / or other items to the banquet room and guest table is done in a timely manner. - Serve guests in a warm, polite and professional manner. - Take drink orders, open wine bottles and serve alcoholic beverages in a professional manner; following the STAR Training for responsible alcohol server guidelines. - Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders. - Ensure the proper handling of food safety guidelines are followed by self and team members. - Complete all side work as assigned. NON-ESSENTIAL FUNCTIONS : - In addition to performance of the essential functions, this position may be required to perform a combination of the additional supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Know the beverage menu for each function and the ingredients and preparation methods in order to prepare beverages to be served as specified. - Know and use ''Suggestive Selling'' techniques in order to up-sell whenever possible.

Created: 2026-03-07