Project Manager (Capacity)

Werner Logistics is looking for a Project Manager for it''s Capacity team. This role will help in the development of one or multiple of the following modes: Temperature Control, Flatbed, or Expedited. We''re open to this position to be located out of one of our Logistics offices.The main purpose of this position is to manage the overall relationship between Werner Enterprises and Carriers. This is done by working directly with the Carrier team to develop system / process improvements and then work with cross functional teams within Werner to implement. Track, analyze, and communicate key performance metrics to both organizations (internal & external). Drive the design, development, implementation, and management of logistics solutions.Develop and maintain a direct relationship with the customer to understand their goals and expectations. Utilize statistical data to understand performance and offer creative enhancements or recommendations to improve operation. Utilize strong business analytics, supply chain and logistics knowledge.Manage carrier performances to ensure service expectations are met.Proactively ascertain industry/logistics best practices to identify new and/or unique programs to differentiate logistics solutions.Strategic supply chain planning that includes new process development, training and execution to meet KPI''s.Weekly and monthly reporting, with materials presented to customer, along with ad hoc reporting to support customer requests.Report service and improvement plan weekly for top lanes running below service expectationsReport on top lanes and/or customers above the cost/lb goal and recommendations to improve cost or details as to what is driving costReport weekly with projects being worked on and status of projectIdentify, create and close all transportation opportunities that will provide a service, process or cost improvement, to the customer.ESSENTIAL JOB FUNCTIONSThe job functions listed below represent the essential job duties and responsibilities of the above-listedposition.• Manage customer load requests via telephone, email, fax and EDI. Manage ouside carriers andcoordinate customer loads between the Van Network and Logistics brokerage, intermodal andLogistics partner carriers.• Solicit and recognize new business opportunities with strong follow through initiative and consistentcommunication with supervisory personnel.• Monitor and manage input accuracy for shipment details and rating information for assigned accounts.• Manage carrier on-time service levels and additional KPI''s to meet customer expectations.• Manage the delivery of scheduled customer reports.• Perform other related duties as assigned by supervisory personnel.KNOWLEDGE, SKILLS, AND ABILITIESThe requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.• Knowledge of transportation industry and terminology usually gained through practical experience andon-the-job training.• P.C skills and experience with Windows based applications such as Word and Excel. Candidate shouldbe able to type 35-45 wpm.• Ability to communicate in a courteous and professional manner when dealing with drivers, customers,coworkers, and supervisory personnel.• Strong leadership, decision-making, and negotiation skills.• Ability to multi-task and self-motivate.EDUCATION AND EXPERIENCE• A minimum of a Bachelor''s degree from an accredited college or university, or equivalent experience.• Two to three years customer service experience preferred.• Two to three years transportation/brokerage experience preferred.• One to two years AS400 or P.C. Experience preferred.PHYSICAL REQUIREMENTSSeeing and hearing: Read documents, computer screen answer phones, 75-100 %communicate in person.Standing and walking. 0-24 %Climbing, stooping, squatting and kneeling. 0-24 Þxterity: utilizing phone, typing, and writing. 75-100 %Lift in excess of 0 pounds. 0-24 %Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant''s age.

Created: 2025-11-01