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Managing Director Horseshoe Bay Golf and Spa Resort

Horseshoe Bay Resort - Horseshoe Bay, TX

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Job Description

The world famous Horseshoe Bay Golf and Spa Resort is searching for a Managing Director. This leadership position is responsible for the overall delivery of Championship Service at the same time focusing on achieving hotel profitability through cost control, revenue generation, guest satisfaction and managing and developing hotel professionals, while upholding the integrity of the hotel.This property located outside of Austin, Texas has multiple golf courses, Guest Towers, Luxury Villas, Membership component, a Lake and Marina, Private Jet Airport, Multiple Food Outlets, and is a destination for both leisure luxury and group travel.Job Description and responsibilities will include but not limited to:Leads by example, conducts business honorably, credibly with integrity, while demonstrating self-confidence and enthusiasm.Create a positive team-oriented environment which focuses on the guests, members and team through development, motivation and engagement.Develop the overall hotel strategy to maximize guest satisfaction, service standards, staff satisfaction and financial performance.Ensure that all employees receive fair and equitable treatment according to company standards.Lead monthly financial reviews and conduct weekly staff meetings.Ensure all department heads maintain budgeted productivity levels and company standards.Oversee and assist in the budget process as required.Analyze previous and projected data to generate an accurate re-forecast.Conduct Executive Committee Members performance appraisals and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff.Maintain a high level of service in all areas to both our internal and external guests.Promote a positive work environment by ensuring the appropriate staffing levels are in place, continuing training of staff, recognition, mentoring and coaching.Resolve problems and communicate to ensure consistency and memorable guest service, ensure strong positive communication flow amongst staff. Basic

Created: 2025-09-06

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