Bellperson Part-Time

Conveniently located a short distance from Woodcliff Lake, Nyack, The Outlets at Bergen Town Center and the bustle of New York City, the Marriott Park Ridge boasts 289 rooms, 18,000+ sq. ft. of event space and two restaurants on-site. Job Overview: Escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaint each guest with room and features. Responsibilities and Duties: • Greet customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies. • Retrieve guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage and packages weighing up to 75 lbs. onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators. • Read and match luggage tags, write claim tickets and detach portion to give to guest. • Organize and store luggage as necessary in a designated area. • Escort customers to accommodations, visually inspect room and telephone any deficiencies such as towels to housekeeping immediately. Point out room features and directory for reference. • Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc. • Pick up and deliver guest laundry to and from guest rooms in a timely, accurate manner • Deliver morning newspapers, Checkout packets, mail, packages, faxes, etc. to specific guest rooms. • Clean and polish carts and other equipment used in the department. • Answer the Bell Desk phone and provide information as needed. • Other duties as assigned by the supervisor such as assisting as door person or Valet when necessary. Specific Job Knowledge and Skills:

Created: 2025-10-04