Networking Support Engineer

Job Description Azure Networking Support Engineer (SE) 3 years Network Engineer experience in supporting production environment including customer facing or customer support roles. Networking Skills Experience with networking concepts including L oad balancer, Routing, Switching, Security Experience and familiarity with networking tools (ping, tracert, wire shark, etc.) Understanding geo-redundancy, CDN and VPN technologies (site to site, point to site preferred, leased line) Exp erience and understanding of the OSI model and related concepts Having Azure domain experiences is a big asset. Soft Skills Leadership - handle technically challenging and politically sensitive customer situations Strong communications skills Excellent spoken and written English communication skills Effective, polished interaction with customer to gather information quickly explain customer responsibilities in resolving issue communicate next steps and stat us and inspire confidence The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues directly supports customers through telephone, email, and chat services as applicable Demonstrable tr oubleshooting skills Cross-team collaborationTime of operation: This track will be in 24X7 shift model. Therefore, candidates should be flexible to cover during holidays and weekends to accommodate MS roster - provided by Dice

Created: 2025-11-15