Help Desk Specialists with Security Clearance

Job Title : Help Desk Specialists of Openings : 1Position Type : 6-Contract to hireLocation : Onsite Arlington, VA and/or Cumberland PAAt least an active Secret ClearanceVector''s Client is seeking a Help Desk Specialist for our US Army contract. Minimum Experience: • Five years of IT support and Helpdesk experience supporting users on a Department of Defense or Government Agency Enterprise NIPR and SIPR Network• Experience in backup, recover and data restoration from workstations for customers during upgrades or when problem with the system is diagnosed• Demonstrated experience simulating user problems to resolve operating difficulties• The ability to provide direct end user assistance to include familiarizing users with basic software, hardware, and peripheral device operation. Effectively use approved diagnostic tools to diagnose network connectivity issue as well as image, copy and configure systems for deployment• Experience with install, connect, configure, upgrade, troubleshoot, diagnose, and repair desktop/laptop system hardware and software, mobile devices and peripherals• The ability to lift, push and transport equipment weighing up to 50 poundsRequired DoD 8570 Level II IT Certifications: • 5+ Years of experience • A+ and Security+CE• Microsoft Computing environment Certification (Personnel must be able to obtain at a minimum 30 days after starting)• Microsoft Office Specialist (Access, Excel, PowerPoint, or Outlook) certification preferred• May be able to get an exception if candidate is missing one or two certs if they get them within the first 3 months on the jobEducation:Associate Degree from an accredited institution in in Information Technology, or similar field Security Clearance: At least an active Secret Clearance Vector Talent Resources is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information.

Created: 2025-11-15