Health Home Care Mgr (Remote Work Flexibility)
Eliot Community Human Services - Concord, MA
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Description*$4000 Sign-On Bonus! Eliot''s behavioral health program is seeking an energetic, empathic, Care Manager to support members in the coordination of medical, behavioral health and Social Determinants of Health (SDOH) needs. The ideal candidate will have a strong commitment to mental health recovery, substance abuse disorders and the coordination of integrated care. Additionally, candidate will possess strong time-management, organizational and communication skills allowing for some work related tasks to be completed remotely. Eliot''s One Care Health Home program is an innovative Care Management approach for members with complex medical, behavioral health, and social needs who are dual eligible, having both Masshealth and Medicare benefits.Responsibilities: Responsible for coordination of annual Person-Centered Care Plan (PCCP), coordination of interdisciplinary Member care teams, manager care transitions, and post-discharge follow-up where indicated, track and ensure documentation of Members centralized record is current. Document all coordination activities and coordinate authorizations with CCA Clinical Operations Team.Provide rotating 24/7 On-call coverage. Outreach and engage member as soon as possible Partner with the member to develop and implement person-centered care plan; ensure member and key interdisciplinary team members receive a copy of care planConnect members with needed services in alignment with a person-centered care planProvide CCA Transitions of Care team with relevant info for admitted members to support inpatient care and discharge planning Convene interdisciplinary care team and coordinate activities to ensure integration Promote hope and empowerment through meetings and support with individuals. Qualifications: Must have a bachelors degree or masters degree in psychology, social work or related field with three years direct experience in Care Management or Case Management or must be a Certified Peer Specialist or Certified Recovery Coach. May substitute one year of experience with a college degree in the human services field if a Peer Specialist or Recovery Coach. Must have a strong commitment to mental health recovery, substance abuse disorders, care coordination, and wellness. Must have skills to establish supportive relationships with persons with severe and persistent mental illnesses, individuals with substance abuse disorders, and those with complex medical conditions. Schedule: Monday-Friday 9am-5pmLocation: Primarily remote with options to work in Concord. Some travel required for face-to-face meetings. Mileage reimbursed *Eliot mandates COVID-19 vaccinations for employees, please discuss the requirements with the hiring manager during the interview process.Bonus Breakdown: Start of employment: $500Completion of one month''s employment: $1500 Completion of 6 months'' employment (probationary period): $2,000 QualificationsSkillsPreferredExperience with population: IntermediateComputer Software Skills: IntermediateCommunication Skills: IntermediateAbility to deal with fast pace setting: NoviceEducationPreferredBachelors or better in PsychologyLicenses & CertificationsPreferredMA DRIVER''S LICENSE
Created: 2025-11-15