Front Office Concierge

LocationInterlocken ResortThe Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet.The Omni Interlocken Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match.Job DescriptionTo provide assistance and services for guests in order to ensure memorable experiences. Salary for this position starts at$22.00/hour. Full Time Associates at Omni Interlocken Resort are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. ResponsibilitiesEssential Functions Arrange airport shuttle transportation, taxi request, private car requests, rental bookings, and restaurant reservations Assist with special requests amenity deliveries, arranging flowers etc. Be fully acquainted with the different points of interest near Broomfield, Boulder, and the Denver area. Assist in retrieving and/or delivering guest mail or packages Ensure that the public areas (lobby) are maintained, clean and tidy by partnering with the housekeeping department and Front Office team Working closely with hotels Loyalty Ambassador to execute Select Guest brand standards, preparation of amenities and VIP requests Set up amenities for guests celebrating special occasions Assist with additional projects assigned by leadership Interact with other departments to ensure that guests needs are teract with guests in a friendly, warm manner making them feel welcome to the hotel. Assist with lobby greeting throughout the shift, engaging with our guests, and participating in lobby activations Working closely with local touring companies and arranging tours as needed Knowledge of all Front Desk and Guest Services responsibilities to assist as needed Assist with luggage storage and/or delivery Hotel Specific Essential Functions: To be thoroughly knowledgeable of all Opera procedures and reports and Alice Go Concierge, Microsoft Office programs Tools and Equipment: Computer and printer, telephone, pen/pencil, photo-copying machine Bellstand, luggage carts Working Environment: Interior and on occasion exterior of hotel with exposure to weather conditions. QualificationsPrevious luxury hotel experience is preferred.Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays.Ability to stand for the entire scheduled shift.Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.Knowledge of the surrounding area and all of its attractions.Knowledge of Property Management Systems and related computer programsStrong knowledge of Microsoft Office Software.Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (and the following link is the OFCCP''s Pay Transparency Nondiscrimination policy statement (If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [Click Here to Email Your Resumé]. Job LocationsUS-CO-BroomfieldPosted Date3 weeks ago(8/5/2022 11:43 AM)Requisition ID 2022-74587 of Openings 1Category (Portal Searching) Front Office Operations

Created: 2025-09-06