Room Attendant

Position isSEASONAL. Could become a year-round opportunity, based on performance. Hours are typically 8am-4pm/9am-5pm (business dictates when you leave).$13.00per PANY BENEFITS (dependent upon hours/tenure/performance)Paid VacationPaid BirthdayTime and a half pay for Holidays (Easter, Thanksgiving, Christmas)Medical, Dental, and Vision plans401K Plan - Company matches up to 3%Team Member Travel Program - highly discounted rates at Hilton Brand hotelsYMCA Corporate DiscountMonthly IncentivesSeasonal BonusesContinued Education Sponsor - Employees can earn Hospitality & Tourism certificates at local Community CollegeEmployee Recognition and Appreciation ProgramEmployee Meal Program and Meal DiscountsJOB DESCRIPTION: Responsible for helping to achieve ongoing guest satisfaction and team goals as a tool for continuous improvement. Clean and stock guest rooms, following company and brand standards, to ensure high standards of cleanliness and guest satisfaction.ESSENTIAL FUNCTIONSClean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Clean rooms according to property specific and system standards.Strip and make beds, change the duvets.Dust all furniture and picture frames.Push and pull vacuum throughout entire room.Empty trash.Replenish amenities, linens, supplies in guest rooms.Retrieve, push and restock Housekeeper cart.Visually inspect room for cleanliness, appearance, and uniformity.Able to perform all housekeeping associate duties as outlined in the training program and property specific checklists.Operate all equipment in correct and safe manner. Able to push and/or pull equipment weighing up to 100 pounds.Able to communicate effectively with other associates, as well as guests.Utilize HelloShift as a communication tool between you and your co-workers.Able to follow instructions, directions, and meet deadlines.Accommodate guest special requests courteously.Answer guest questions regarding hotel and local area facilities and services.Responsible for the proper administration of key control for issued keys.Notify Executive Housekeeper of any problems with linen.Carry out any reasonable request by management that you are capable of performing.Must be available day before & day of QA Inspection.TECHNICAL SKILLSFamiliar with frequently used standard operating procedures.Ability to work independently with minimum supervision.Ability to communicate effectively both written and dividual must possess a good work history and stability.Willingness to respond to emergency situations on short dividuals must be service and detail oriented.Must comply with all department, hotel, and corporate standard operating procedures.Responsible for knowing Hotel emergency procedures.GUEST RELATIONSBe ready available/approachable for all guests.Take proactive effort when dealing with guest concerns.Extend professionalism and courtesy to guests at all times.OTHER REQUIREMENTSIn addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the supervisor:The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates, may be asked to work shifts other than those they prefer or normally work.Carry out all reasonable requests by leadership ply with department uniform and appearance standards.Must be capable of how to read, write, and speak English fluently.OBX Resorts, LLC DBA Hilton Garden Inn is anequal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, political belief, or disability.

Created: 2025-10-04