Interface Engineer

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You''ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter''s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives"” where your purpose accelerates our mission. Title: Interface Engineer Location: Deerfield, IL or Remote Travel: 10-30% domestic travel Summary: Are you the type of person that stays engaged with a difficult problem and won''t give up until finding a solution? Do you enjoy the challenges and personal growth that results from working in an always evolving environment? Do you have a passion for attacking challenges so you can come to the rescue of end users? Are you able to discern within integrated distributed systems and IT solutions to pinpoint problem areas? If so, we are looking for you! You will be working for a Fortune 500 company with the benefits and opportunities that working for a large company affords, but with the flexibility and job variety of a smaller company - having the best of both worlds. You will be a key member of Baxter''s service team providing advanced IT technical expertise in support of wired and wireless connectivity of medical devices within large scale hospital infrastructures. Your duties will range from providing support of interoperability to Baxter colleagues, to working independently or with customer IT resources troubleshooting end-to-end product connectivity issues, including those impacting data flow to the customer''s EMR vendor. You will use interpersonal skills to work effectively with cross-functional teams consisting of internal/external, clinical, and technical resources. Minimal travel is required to attend trainings or meetings and to gain experience within the customer environment. The Essential Roles and Responsibilities of the role are: Provide expert level high level technical support and perform root cause analysis for reported issues. Owns all assigned escalations, leveraging available means to ensure timely problem resolutions. Support the efforts of other team members in area of expertise to ensure a timely problem resolution and teammate development. Identify and implement service improvements in areas such as technical issue tracking, escalation, and resolution within the functional team. Manages customer incidents and problems effectively and proactively communicates progression toward resolution to key internal and external stakeholders. Remain up to date on new and emerging technologies within area of technical expertise and serves as resource to other Baxter employees. Attend in person trainings or meetings as needed in Baxter and clinical settings. Support other Engineers or Technical Product Consultants on the team as needed. Perform other duties as assigned. Required Qualifications Experience with HL7, FHIR, XML, JSON and API integration. Familiarity with IHE (PCD) framework and standards Familiarity with Integration engines: Cloverleaf, Mirth, Rhapsody, Ensemble Knowledge of Cyber Security, regulations, and standards related to the management of patient health information (PHI) A drive to learn and master new technologies and techniques Strong knowledge of networking systems such as: LAN, firewalls, load balancers, routers, DNS Ability to communicate technical information to other technical team members and non-technical parties as needed Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint) Excellent written and verbal communication skills Ability to work effectively in a cross functional team environment Ability to work independently, under minimal direct supervision Strong analytical, communication, interpersonal and organizational skills Creativity in addressing technical challenges Ability to sit, work in front of a computer, and on the phone for long periods of time Ability to abide by PPE and other requirements required by Baxter and clinical settings to attend meetings or trainings Ability to travel 10-30% domestically Preferred Qualifications Proficiency with IHE profiles, HL7, & FHIR standards Scripting language experience such as Python, PHP, JavaScript SQL query experience Postgres database experience - a plus Experience working with hospital EMR (Cerner, Meditech, Epic, etc) - a plus C programming experience a plus Previous technical experience supporting networked systems - a major plus CCNA or CCNP, CompTIA Security+, Network+, or equivalent - a plus Education/Experience Bachelor''s degree in Computer Science, Information Technology, or related field. 2+ years'' experience performing and supporting EHR system integration. This person can live throughout the U.S. not including Colorado The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law. Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. EEO is the Law EEO is the law - Poster Supplement Pay Transparency Policy Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice. 060677

Created: 2025-09-06