Director/ Senior Director, Sales Strategy & Operations

About the TeamDoorDash is looking for a Sales Strategy & Operations Director / Senior Director to define our SMB sales strategy roadmap and improve sales productivity by enabling our teams to be more effective in targeting, closing, and growing restaurant partnerships. In this role, you''ll work cross-functionally between our sales, partner management, operations, product, and analytics teams to manage a team of rockstar operators to help make our sales organization the most productive in the space. Our Sales and Partner Management teams are the heart and soul of DoorDash, enabling us to collaborate with top restaurants across the country to drive revenue and ensure our partners operate as best they can. As DoorDash grows both in scale and breadth of services, our sales organizational structure is evolving to meet the needs of our merchant partners. About the RoleDoordash is in need of an experienced operator and leader to continue building the team. This will include writing and executing go-to-market playbooks, revenue optimization, strategic initiatives to enhance productivity, process, and comp design, product road mapping and launches, resource allocation, and pipeline analytics. This role will play a leadership role within an amazing sales organization that''s scaling quicker than we''ve been able to keep pace with, and we''re looking for someone who''s excited to build from the ground up. The position will require relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them.You''re excited about this opportunity because you will...Strategize - Devise and execute initiatives against the overall sales org strategy for "winning the merchant"Experiment - Use data-driven decision-making and sound business judgment to run sales tests and lead market intelligence effortsOptimize - Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customersAnalyze - Build models to evaluate the economics, value, and opportunity costs of strategic initiatives intended to multiply rep productivityInfluence - Manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations, and BD teams to improve the merchant experience and achieve targetsWe''re excited about you because... Entrepreneurial - You have a bias toward action, and an ownership mentality and are able to thrive in a fast-paced, constantly changing work environmentNaturally curious - You always look for ways to innovate and improve and want to share the vision and direction of the companyGritty - You roll up your sleeves and do whatever it takes to make things successfulRelationship-builder - You can influence and motivate people at all levels across a variety of job functionsProblem solver - You can independently translate high-level goals into actionable plansQualifications12+ years of experience in strategy and operations, sales operations, business development, operations, or consulting; direct management experience, high-growth and/or sales operations experience are preferred5+ years of direct management experience, hiring, developing, and retaining top talent of teams ranging from 15 up to 30Proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast-moving environmentExcellent analytical thinker who can deliver actionable recommendations out of complex datasets; advanced SQL experience strongly preferred as is experienced with SalesforceExpert leadership, communication, and interpersonal skillsAbout DoorDashAt DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users"”from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We''re committed to supporting employees'' happiness, health, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave, and more.Our Commitment to Diversity and InclusionWe''re committed to growing and empowering a more inclusive community within our company, industry, and cities. That''s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.Pursuant to the Colorado Fair Pay Act, the base salary range in Colorado for this position is $180,000 - $270,000, plus opportunities for equity and commission. Compensation in other geographies may vary. If you need any accommodations, please inform your recruiting contact upon initial connection.

Created: 2025-10-04