Business Analyst-Cashless Payment Operations

Business Analyst - Cashless Payment Operations Description:Direct Hire. 100% Remote.Responsibilities:Liaise with cross-functional departments, external payment service vendors, and customers to meet business requirements, sustain operations, and ensure successful delivery of programObtain a solid understanding of products within the Cashless Solution, services, and 3rd party integration workflows; translate them to functional workflowsCollaborate with stakeholders to understand and document business requirements for existing and new systems to improve SLAs and provide KPIs, analytics, and related reportingFacilitate the onboarding and training of customers utilizing a standardized processCreate, improve, maintain, and document delivery workflows and related processes to improve program delivery performance, decrease delivery costs and time, improve overall quality results, customer satisfaction, and confidenceAnalyze existing operating policies and procedures and provide recommendationsUnderstand and document functional and technical specification changes/updates for new and existing integrationsWork with new and existing 3rd party payment providers to analyze new payment methods or features and provide management with assessment on impact to operations and related costsAnalyze multiple sources of data and manually compile it into a digestible and actionable formatEnsure new/future product and 3rd party requirements are accurately analyzed, documented, developed, and implementedSupport user acceptance test cycle for payment solution deploymentsParticipate in strategic and tactical planning discussionsOther duties as requiredSkills & Experience:Bachelor''s Degree in Business or related fieldAt least 5 years of experience in similar roleFintech experienceAbility to analyze and document the payment systemAbility to speak to engineers and translate information to the business sideStrong technical and business acumenUnderstanding of systems, networks, and other technologyHighly analytical thinker, proactive problem solver, expected to present problems and solutions simultaneouslyStrong written and verbal communication skills with the ability to identify and articulate results of analysis in easy-to-understand termsOrganized, independent, and proactiveStrong interpersonal skillsFor 25 years, Millennium Consulting has been a leader in professional staffing. Today, Millennium caters to a diversified portfolio of market-leading customers. Since its establishment, Millennium has relentlessly focused on unwavering integrity while perfecting the recruitment of subject matter experts for complex, mission critical projects. Our approach remains unchanged: Sweeping analysis of our clients'' staffing initiatives and organizational culture, combined with a personal approach to long-term relationship building to identify the most impactful talent.Consulting, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, sex, religion, national origin, sexual orientation, disability, or military status. - provided by Dice

Created: 2026-03-07