Principal Scrum Master (Hybrid)

About Patelco Credit Union We''re here to help people in communities throughout Northern California build financially healthy lives. We do this by being attentive and partnering with our members to understand what is financially best for them. We thrive on change, and we put people first. If you''re looking to use your skills and knowledge to make a difference in the lives of others, we look forward to hearing from you. Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and wellbeing of its membership. With more than 400,000 members primarily in and around northern California, Patelco is committed to improving their members'' financial well-being and fueling hope and opportunity for its members by offering personalized solutions, advice, and expertise that empower them to achieve personal financial freedom. Founded in 1936 with $500 in assets by employees of the Pacific Telephone and Telegraph Company, Patelco is in the top one percent of U.S. credit unions with more than $8 billion in assets. Overview As part of a growing Financial Services Technology team, the Principal Scrum Master plays a key role in driving the successful delivery of the Enterprise Portfolio Roadmap. This role is the primary interface between the Product Manager/Product Owner and Business Leader roles and the Technology teams. Leading and responsible for health of the Scrum Team and Coaching best Agile Practices. This is a high-profile role will bring repeatable Agile practices to Patelco to ensure delivery of high-quality financial solutions to the team and membership. *This position has the opportunity for a hybrid work arrangement: a blended schedule of in-office and work-from-home.* Responsibilities Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our team and members. Coaches team to continuously improve to high performing levels by recognizing areas of strength and improvement by employing appropriate coaching and development techniques. Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines. Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge Communicates effectively, both internally and externally working within the Scrum team. Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizations initiatives Works to resolve team impediments with other Scrum Masters and/or Business to ensure delivery commitments are met. Contributes to the advancement and improvement of Agile practices within the organization. Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Scrum Master Qualifications / Skills: Scrum Certification Strong Project Management and Agile values and principles Coaching and supporting multiple Scrum Teams Mentor and support less experienced Scrum Masters Outstanding communication, facilitation, negotiation, and coaching skills Knowledge of agile frameworks or methods (i.e. Scrum, Kanban, SAFe, LESS, DAD, etc.) Knowledge and use of Agile Life Cycle management tools (i.e. Rally, AgileCraft, Target Process, Jira) Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques and metrics Planning and problem solving with product management and delivery teams Qualifications 8+ years Scrum Master preferably in a financial services with proven history Strong Agile Mindset with an understanding of Scrum and Agile Methodology (Scrum, Kanban, SAFe, LESS, DAD, SAS), Ceremonies, Metrics and Best Practices Demonstrated knowledge of product feature lifecycle from concept through delivery and sustainment Experience working cross-functionally with business teams in complex projects Bachelor''s degree preferred We Offer An inspiring career that benefits both you and your community Competitive compensation packages with bonus opportunity Full Medical/Dental/Vision benefits with minimal eligibility waiting period Generous 401(k) with 3% Safe Harbor and 5% employer match Discounts on loan products Tuition Reimbursement Onsite Fitness Center at HQ and rewards for healthy habits Close proximity to BART, restaurants and shopping Patelco Credit Union is an Equal Opportunity Employer: disability/veteran8+ years Scrum Master preferably in a financial services with proven history Strong Agile Mindset with an understanding of Scrum and Agile Methodology (Scrum, Kanban, SAFe, LESS, DAD, SAS), Ceremonies, Metrics and Best Practices Demonstrated knowledge of product feature lifecycle from concept through delivery and sustainment Experience working cross-functionally with business teams in complex projects Bachelor''s degree preferredGuides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our team and members. Coaches team to continuously improve to high performing levels by recognizing areas of strength and improvement by employing appropriate coaching and development techniques. Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines. Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge Communicates effectively, both internally and externally working within the Scrum team. Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizations initiatives Works to resolve team impediments with other Scrum Masters and/or Business to ensure delivery commitments are met. Contributes to the advancement and improvement of Agile practices within the organization. Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Scrum Master Qualifications / Skills: Scrum Certification Strong Project Management and Agile values and principles Coaching and supporting multiple Scrum Teams Mentor and support less experienced Scrum Masters Outstanding communication, facilitation, negotiation, and coaching skills Knowledge of agile frameworks or methods (i.e. Scrum, Kanban, SAFe, LESS, DAD, etc.) Knowledge and use of Agile Life Cycle management tools (i.e. Rally, AgileCraft, Target Process, Jira) Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques and metrics Planning and problem solving with product management and delivery teams

Created: 2025-11-15