VTC and VoIP Lead with Security Clearance

Overview By Light is seeking a VTC and VoIP Lead Lead to monitor the voice/video support hardware and services in support of the Compartmented Enterprise Services Office (CESO) NOC. The VTC and VoIP Engineer will manage complex interdisciplinary projects related to Voice and Voice infrastructure. The VTC and VoIP engineer will partner with the team to lead the refresh or new architectural projects to enhance the network. With the CESO program, the Defense Information System Agency (DISA) is looking to transform the existing Secure Web Services (SWS) environment, used to provide secure information sharing to the community, into a more mature service offering to meet the DoD and IC community. As part of this task order, By Light will manage the commercial cloud migration and disestablishment of VSD and CIS, fully automate the continuous development & continuous integration environment, fourth estate consolidation, professionalize services - ITIL/DevSecOps based processes, improve the customer experience 1st call resolution, and achieve development of a service catalog for Defense Working Capital Fund (DWCF) Model. Responsibilities * Manage complex interdisciplinary projects related to Voice and Video infrastructure* Lead refresh or new architectural projects to enhance or project future architecture* Gather technical requirements to enhance all voice and video services for CESO* Manage all O&M incident tickets and their resolution related to full room VTC* Manage complex interdisciplinary projects capability of development, gap analysis, and process integration* Independently leads projects and system engineering efforts* Develops, coordinates, and presents executive level information, decision, mission, and staff briefings* Candidate may provide user level maintenance support for VTC and multi-media systems and operate video conferences* Periodic inspection and testing of conference rooms* Test and maintain interconnectivity gateways with CESO voice/video infrastructure* Knowledge of ITSM/JIRA Service Management products and have an understanding of networks as well as voice/video equipment Required Experience/Qualifications * BS in computer science or IT and 4+ years of experience. Add''l experience may be considered in lieu of degree.* IAT Level II Baseline Certification (e.g. CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)* Experience working A/V equipment, secure video teleconferencing (SVTC), Voice Over IP (VOIP) and/or network and infrastructure equipment.* Ability to work in a 24/7 operation. Preferred Experience/Qualifications * Prior experienced with DISA and DISA''s support to mission partners* TS/SCI w/CI Poly Preferred Special Requirements/Security Clearance * Candidate must possess an active DOD Top Secret level security clearance, and be eligible to obtain and maintain a TS/SCI w/CI Poly* By Light does not require COVID-19 vaccinations or boosters; vaccination requirements and testing are subject to the status of the federal contractor mandate and customer site requirements; testing is at the cost of the employee.

Created: 2025-10-04