ServiceNow Solutions Architect-Remote-2251 - Tysons, ...

DirectViz Solutions, a high-level, strategic consulting services firm that meets mission IT needs for government clients. We have an opening for a ServiceNow Solutions Architect for a new opportunity. This position is remote and requires an active Secret clearance. Primary Responsibilities: Solution Development, Delivery Management & Pre-Sales Support * Work closely and collaborate with Executive Stakeholders, Business Stakeholders and Subject Matter Experts to develop and deliver ServiceNow solutions to Federal customers * Lead complex ServiceNow deployments aligned to Industry best practices * Translating functional & technical requirements into implementation work packages * Interact with various architectures, platforms, applications, and infrastructure teams to understand and design solutions * Implement ServiceNow customizations, configurations, and dashboards to support the delivery process * Support sales team analysis and qualification of opportunities against DVS capabilities * Develop network of trusted industry partners to bring comprehensive solutions to customer problems and requirements * Represent DVS at industry events and through social media presence * Support development and evolution of ServiceNow practice strategy * Demonstrate the product, both standard and tailored to prospects and existing customers * Support proposals and statements of work for solutions * Contribute to the success of other team members * Continue professional development Qualifications Required Qualifications: * This position may require some travel in the US. * Bachelor''s degree or three years of progressive experience in the specialty in lieu of every year of education * 10 years of Information Technology experience * Proficiency with the ServiceNow platform * Minimum of 8 years overall experience in implementing ITIL, Enterprise IT Service Management, Asset and Configuration Management; At least 6 years of experience with ServiceNow * Experience leading large complex programs for ServiceNow Implementations (ITSM/ITBM/ITOM) using agile methodology is preferred * Provide functional expertise; act as product advocate to lead implementation of ITIL processes within ServiceNow platform * Assists in development of project estimates, contributes to defining project timelines, project plans and milestones * Develops or contributes to development of high-level designs, detail designs, code, and test plans and results * Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business * Experience leading a geographically separated customer and onshore/offshore teams * Interacts cross functionally on matters that require coordination across organizations and collaborates well with other groups, voluntarily shares information Preferred Qualifications: * Experience working in ITSM, ITOM, ITBM, KM, App Engine and SAM modules * Good understanding of architecture / infrastructure concepts and ITIL implementation * Certified ServiceNow Implementation Specialist * Experience with integration ServiceNow applications with third party tools or applications, including cloud applications (Azure, AWS, etc.) * Experience in setting-up data-feeds and dashboards. * Experience working in an Agile/SAFe environment * Experience and desire to work in a management consulting environment that requires regular travel * Planning and Co-ordination skills * Good Communication and Analytical skills * Preferred Certifications: Project Management Professional (PMP), ServiceNow Suite Certification - ITSM Professional, ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist - IT Service Management (ITSM), ServiceNow Certified System Administrator, Certified Scrum Master (CSM), ITIL 4 Foundation, ITIL Specialist CDS, Security+ Applicants may be required to show proof of a COVID-19 Vaccination Record Card to be eligible for employment at some work sites. DirectViz Solutions, LLC provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.

Created: 2025-10-04