Executive Meeting Manager

As an Executive Meeting Manager with Chartwell Hospitality, you''re the business brain behind the party action. While you LOVE a good party, you understand and love even more, the myriad details that ensure smooth operations for your team and pleasant memories for guests. Then our Executive Meeting Manager position may be just the opportunity to take your career to the next level .The Executive Meeting Manager is responsible for the enthusiastic, efficient and professional coordination of any assigned convention, conference or meeting group.Essential Functions: -Respond in a timely manner to internal and external customers -Systematically establish, build and maintain positive relationships with clients -Establish a positive and professional presence and rapport with internal and external customers -Design and sell events that meet client needs while being creative and maintaining profitability (revenue generation, maintaining profit margins and food/beverage costs) -Protect the Resort''s assets by maximizing revenues, optimizing use of on-site inventory and function space, and protecting the physical property -Assist with sales site inspections, as required, and conduct planning sites as needed -Maintain accurate information and revenues in Delphi, at all times, to ensure accurate forecasting -Introduce key operations personnel to client or on-site contact -Follow-up with client after function to ensure customer satisfaction, address any challenges, and solicit rebooking -Follow-up, in a timely manner, with event involved departments and appropriately communicate any necessary feedback -Follow through on billing to ensure all monies are collected -Continuously follow up, in a timely manner, to gather all pertinent information from customer -Interface with outside vendors as needed In addition:Accurate and timely preparation of event orders, set-up diagrams, group resumes, and other informational formsWork with all internal departments to coordinate needs of groupsCommunicate with Sales, Front Office and Reservations in order to coordinate and monitor guest room blocks and special reservation needsEstablish rapport with and entertain meeting planners while promoting resort facilities and servicesPlan and conduct pre and post-convention meetings with clients and respective departmentsOther tasks as assigned by the Director of Sales & Marketing or General Manager Benefits: -Medical -Dental -Life -Long/Short Term -401-K -Professional Growth and Development Opportunities

Created: 2025-11-15