IT Specialist

Department:Information Technology (IT)Reports To: Director of ITLocation: City WideFLSA Status: Non-exemptClassification: C-41This position requires 65% travel throughout the City.SUMMARYThis position aims to provide technical support to all users and systems within the City of Angleton.ESSENTIAL DUTIES AND RESPONSIBILITIESThe statements below are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this position. The position description is subject to change by the City as the needs of the City and requirements of the position change.Gathers information and data for various IT projects to increase user efficiency; creates new and updated workplace toolsPresents IT information and guidance that could lead to actionable events or purchasesProvides information and guidance on how to complete departmental tasks from a technological perspective effectivelyEnforces IT policies and proceduresAnswers calls for tech support; responds to emergency calls or emails for supportImplements IT projects for departments within the City as directedInstalls and upgrades software for users and vendors; performs upkeep, management, and administration of IT systemsDelivers and installs purchased equipment and recommends the purchase of various equipment and softwareCreates training documentation for users; speaks to groups of co-workers regarding training and answers questions Performs related work as assigned.KNOWLEDGE, SKILLS & ABILITIESTo perform in this position successfully, individual(s) must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required.Broad knowledge of data processing systems, concepts, and methodologiesExperience in implementing effective and innovative software methodologiesOperations experience in a production environmentAnalytical and problem-solving skillsSolid writing skillsDemonstrated aptitude for learning new technologiesAbility to communicate technical concepts to technical and non-technical audiencesMINIMUM EDUCATION AND EXPERIENCE REQUIREMENTSThe preferred way to obtain the minimum knowledge, skills, and abilities to perform this position''s essential duties and responsibilities are listed below. The city reserves the right to allow substitutions if a candidate or incumbent exceeds requirements in one area but may be deficient in another.Education and/or ExperienceThe position requires an Associate''s Degree or specialized courses/training equivalent to the satisfactory completion of two years of college, with two years of experience in information technology or a closely related field. Public entity experience is highly desirable.OrHigh school diploma/GED with five or more years of hands-on experience in information technology in lieu of a degreeSpecial Certifications, Licenses, and DesignationsValid Class C Driver''s License in good standingADA AND OTHER REQUIREMENTSThe physical demands described here are representative of those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals to perform the essential functions.Physical RequirementsPosition typically requires frequent bending; stooping; reaching; pushing; pulling; standing; laying down; walking; fingering; grasping; talking; hearing; seeing; repetitive motion; exerting up to 20 lbs. frequently and 10 lbs. constantly, and Occasional climbing of ladders; overhead reaching; climbing to heights; exerting up to 50 lbs of force occasionally.Environmental ConditionsEmployees may be subjected to extreme temperatures, inadequate lighting, workspace restrictions, intense noises, and travel.Availability RequirementsEmployees may be on-call and required to work after regular business hours and on weekends.***This position is considered essential and is required to respond in the event of an area-wide or local emergency.***The City of Angleton is an Equal Opportunity Employer.

Created: 2025-11-15