Solution Adoption Enrollment Specialist

What is the purpose of this position? The Enrollment Specialist is responsible for facilitating the EDI enrollment process for our new clients as they walk through the Implementation progress. This will include gathering provider information, completing EDI agreements and working with our clients, vendors, payers and assigned Waystar Implementation Team to ensure enrollment is complete for the client at the time of go live.What you''ll be doing:• Understand customer needs and setup requirements based on account types (i.e. physician group, surgery center, lab, etc.), number of Tax ID''s, NPIs, mix of payers, etc. • Ensure registration is received and completed thoroughly and in a timely manner.• Generate, monitor and follow up on EDI agreements meeting specific implementation deadlines.• Monitor accounts for rejections or issues specific to enrollment related items throughout the client''s implementation.• Maintain up to date and accurate documentation of the account throughout the implementation process.• Train clients on the Waystar Enrollment screensWhat we''re looking for:• Clear and effective communicator with excellent verbal and written skills.• Demonstrated attention to detail and organizational skills• Ability to meet deadlines with a strong sense of urgency• Excellent troubleshooting and analytical skills• Self-motivated with the ability to multitask and work independently as well as in a team setting Preferred Experience:• Working knowledge of medical billing a plus • Healthcare EDI enrollment process a plusWaystar provides cloud-based technology that simplifies and unifies healthcare payments. Together, our technology, data and client support streamline workflows and improve financials for our clients, so that they can focus on their patients. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun.Waystar products have won Best in KLAS® or Category Leader every year since 2010 and earned multiple 1 rankings from Black Bookâ„¢ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit or follow @Waystar on Twitter.

Created: 2025-11-15