Part Time Night Auditor

At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it''s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team''s talents.Radisson Hotel Group Americas is proud to be one of the world''s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.Radisson Hotel Nashville Airport is looking for a Part Time Night Auditor. This position will work from 11pm -7am Thursday through Saturday (24 hours a week). The Radisson Hotel Nashville is seeking enthusiastic and service-minded individuals for the position of Night Auditor. Previous hospitality is a prerequisite for consideration. Professionalism, enthusiasm for working with guests and fellow staff and a team-oriented attitude are required. A desire to learn and grow within the field of hospitality will be rewarded in a position with the Radisson Hotel Nashville, a 3-Star, 3-Diamond, hotel located less than two miles from the Nashville International Airport.Responsibilities include running financial reports and balancing guest accounts to include the following but not limited to: -Ensuring accurate and timely recording and reporting of all property receipts -Following cash handling procedures as outlined by the accounting department -Collecting payment at check out and provides change for guests as needed -Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills -Preparing all computer systems for the following day -Ensuring accurate and timely backup of files / tapes are maintained on a daily basis -Preparing, balances, posts, and distributing all necessary reports on a daily basis -Interacting with staff and guests in a professional manner, assisting other departments with necessary information -Working with all Front of House colleagues in achieving continuous, seamless service -Performing other duties required to provide the service brand behavior and genuine hospitality -Greets guest and processes hotel registration and other transactions -Keeps current on hotel accommodations, services and local attractions -Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction -Works with other departments as appropriate to arrange for services requested by the guest -Stays current with developments in the hotel by reviewing and updating the communication log -Prepares end of shift summaries and communications for management and other shifts -Makes reservations in accordance with hotel''s yield management practices -May be responsible for answering and fielding all calls to the hotel, both internal and external -Identifies and records special billing instructions and notifies Accounting -Obtains appropriate approvals and signatures for guest transactions -Maintains confidentiality of guest informationCreates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations. -Gives personal attention, takes personal responsibility and uses teamwork when providing guest service and experience -Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems -Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis -Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction -Performs other duties required to provide the service brand behavior and genuine hospitalityIn addition to a CV or resume, please provide a short description of why you wish to work in the field of Guest Services and what qualities you feel you can provide. Bring an appreciation for the art of exceptional customer and guest services and apply today!We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.

Created: 2025-10-04