Front Desk Associate 3pm to 11pm

Primary Purpose: The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift. Work Performed: The Night Auditor will be tasked with the following duties, responsibilities, and assignments: - Maintain accurate accounts of cash, checks, and credit transactions ; - Provide accounting support to the hotel by ensuring all revenues are posted to the correct department , balance the guest ledger on a daily basis and complete all necessary reports ; - Handle confidential information, including guest records, with a high degree of integrity ; - Address guest complaints, issues and/or requests in friendly and professional manner , taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative; - Provide reports to management about asset utilization and audit results ; , - Work proactively to recommend changes in operations and financial activities ; - Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report ; - May be required to make management decisions in a manager''s absence ; - Effectively utilize excel, workbooks, and access to submit reports to corporate office as appropriate ; - Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets ; and - Any and all other work as required to complete the primary purpose of the position .

Created: 2025-09-06