Banquet Captain/ F&B Supervisor

SUMMARY Location: Embassy Suites By Hilton Springfield Position Type: Hourly Supervisor We are currently seeking an extraordinary Banquet professional to lead our banquet efforts in the role of Banquet Captain/ F&B Supervisor. As a Banquet Captain/ F&B Supervisor , you will be responsible for the overall success of the hotel''s food and beverage service. You will assist in managing the entire banquet staff/ restaurant staff to ensure high-quality execution of receptions, meetings, and events. This position will grow a multi-demensional skill mindset for rapid development of career progression. This position may require flexible scheduling availability. Job Requirements: - Analyze Banquet Event Orders (BEOs) and plan for upcoming events. - Effectively communicate with customers, managers, and associates to ensure that all room set-ups, equipment, and supplies, staffing and menus meet/exceed customer''s expectations - Supervise all banquet staff before, during and after events. - Assemblethe banquet service before mealtime and disassemble it thereafter - Coordinate quality of food service between cooking staff and floor staff - Supervise dinner service in the restaurant at times. - Must be able to stand on your feet for long periods of time. Must be able to lift up to 50 lbs. Job Qualifications: - Highly motivatedteam player with strong initiative and desire for achievement - Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary - Ability to anticipate the needs of the guests and acknowledge their requests - Ability to work well in stressful situations - Readily available and approachable for all guests while providingexcellent guest service - Ability to help validate customers '' IDs and monitor all beverage consumption The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, theemployee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: - Health Care including Medical, Dental, and Vision Insurance - PTO and Payroll Incentives for Annual Wellness Exams - Employee Assistance Program - Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services - Paid Sick and Vacation Time - Family Leave - 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution - DailyPay - Work today, get paid tomorrow Rewarding Hard Work: - Incentive based bonus program - Free room nights at our hotelsand employee discounts within your hotel brand - Discounts for friends and family within your hotel brand - Team Member of the Month, Quarter, and Year recognition and bonus - Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work - Career Growth through our in-house training program with a path personalized toyour desiredgoals - Referral bonus programto ANY of our locations Equal Opportunity Employer

Created: 2025-09-06