Senior Supervisor of Operations

/Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful./ With a history dating back to 1886, American Water (NYSE:AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit and . Follow American Water on Twitter, Facebook, Instagram and LinkedIn. / PLEASE NOTE: In order for American Water to evaluate decisions about new regulations, reintegration, and safe operating practices, all employees are required to report their vaccination status./ Key Accountabilities * Plan, supervise, operate, and participate in the maintenance, repair, and preventative maintenance of Coastal districts water production wells, pumping plants, storage facilities and PRV/PSV, and inspect the installation of water production/storage systems. * Provide support and supervision of field operations including assisting the foreman and subordinates in troubleshooting. * Demonstrate leadership capabilities that will include promoting associate development by implementing training programs, safety training and implementation, preventive/corrective maintenance, and distribution system operations. Implement best operating practices to promote a safe work environment for all. * Assign work to teams through written and verbal instructions to the Production Foreman and staff. * Communicate effectively with regulators and customers and promote an effective and lasting relationship based on mutual respect. * Ensure that compliance reporting is complete, timely and accurate in all respects. * Provide guidance to the Production Foreman in effective management of resources. Knowledge/Skills * Must have the ability to develop preliminary O&M budgets, manpower needs, work schedules and assist with developing capital O&M projects. * Must be able to communicate operational and personnel issues to the Operations Manager in a timely manner. * Must have the ability to supervise a diverse workforce. * Must be able to communicate in an articulate manner with the public, regulators, consultants, and company officials. * Must be able to write clear and concise reports, memos and letters regarding operations, distribution, and personnel issues. * Must have the ability to exercise independent judgment in duties and establish and maintain effective working relationships with upper management, personnel, and vendors. * Must be competent in the use of Microsoft Word and Excel. * Must have basic computer skills and be familiar with other similar devices such as iPads, Toughbooks, etc. * A working knowledge of SAP, MapCall, GIS, and Power Plant is desired. Demonstrate good project and process management and analytical and problem-solving skills. * Ability to follow written and verbal instructions. Experience/Education * Five years of hands-on experience in utility operations with at least two years supervisory experience. SWRCB Grade 2 Distribution and SWRCB Grade 2 Treatment certification required or the ability to obtain certification within two years of hire. * High school diploma or equivalent. Competencies Prioritizes & Role Models Safety Self-Awareness Develops Talent Plans, Aligns, & Directs Drives Engagement Decision Quality * Join American Water...We Keep Life Flowing * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Created: 2025-10-04