Clinical Education Associate

Job ID 700 Date posted 01/20/2022 IMPORTANT COVID-19 INFORMATION Anyone accessing a USAHS campus will be asked to voluntarily disclose and agree to provide documentation that they have been fully vaccinated* for COVID-19. *Effective Monday, February 14, USAHS will include boosters as part of its Entry Protocols. Those who are not fully vaccinated or do not wish to disclose their vaccination status will be required to submit proof of a valid negative COVID-19 test taken within seven days prior to each campus entry. The mission of The University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.GENERAL SUMMARY The Clinical Education Associate performs a variety of administrative duties to support the Clinical Education Department''s goal of ensuring a successful clinical education experience through successful and timely selection and placement of student internships; leading to transition from classroom to commencement. ESSENTIAL DUTIES AND RESPONSIBILITIES Ensures all required student documentation is accurate and current, including health and admission requirements Works directly with central functions/faculty/students to maintain accurate clinical site requirements. Attends campus meetings to explain and/or distribute pertinent materials to students as necessary as a follow-up to orientation. Inform students on who their primary point of contact will be while enrolled; answers questions and provides clarification regarding specific requirements for clinical site and the placement process. Prepares letters, memos, and other forms of communication to internal and external constituencies Works closely with faculty and students to facilitate successful clinical experiences; identifies student issues and addresses them in a courteous, accurate and timely manner Works directly with clinical education faculty to ensure successful student clinical experiences Maintains accurate student and site information in Exxat and Salesforce Develops and maintains effective working relationships with clinical site personnel to facilitate student placement; maintains contact with sites to obtain information on internship opportunities Communicates, coordinates, and confirms with clinical sites to determine internship availability and placement for students via email and telephone in a timely and professional manner Maintains accurate and confidential student clinical education files in accordance with University, FERPA and HIPAA requirementsResponds to site affiliate inquiries and questions; addresses concerns in a courteous, accurate and timely mannerPerforms duties in support of University''s core valuesMaintains databases such as Exxat/Salesforce as needed for all programCreates and delivers reports as requested by department head to faculty for the purpose of student placementCreates and delivers reports as requested by department headProactively and strategically seeks placement offers from clinical partnersAdheres to and upholds department process and policies regarding placement processDrives collaboration and One University modelOTHER DUTIES AND RESPONSIBILITIES May perform other duties and responsibilities that management may deem necessary from time to time. POSITION IN ORGANIZATION Reports to: Manager, Clinical Education Positions Supervised: This position has no direct reports but may manage student worker schedules and timesheets, if assigned TECHNICAL, MANAGERIAL & PEOPLE SKILLS REQUIRED To perform this job successfully an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability cumbents will be evaluated, in part, based on performance of each essential function.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.EDUCATION and/or EXPERIENCEHigh school diploma; Undergraduate degree in healthcare or business preferred 1-2 years administrative/customer service experience required, preferably in post-secondary education or healthcareExperience with database management Accurate data entry skills Strong interpersonal skills including effective verbal and written communication skills Ability to work accurately in a highly dynamic environment Ability to multitask and prioritize to complete tasks and projects with tight deadlines Exhibit patience and a positive attitude in establishing and encouraging a learning environment Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators, faculty members and students, as well as external constituencies Familiarity with the needs of students and a diverse student population Proficiency in Microsoft Office suite and Salesforce LICENSURE and/or CERTIFICATION Valid driver''s license for State of residence and at least minimum liability insurance required by State TRAVEL Position may be required to travel within the United States; up to 10%BUSINESS COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies: Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Drives Results - Consistently achieving results, even under tough circumstances. Innovation - Creating new and better ways for the organization to be successful. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. WORK ENVIRONMENT Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary. The University of St. Augustine for Health Sciences is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Created: 2025-11-15