Retail Producing Sales Manager - Mortgage

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You''ll be required to create an account or sign in to an existing one.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility or call 877-891-2510 (accommodation requests only; other inquiries won''t receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:Serves as the direct sales manager of a Mortgage Loan Originator (MLO) team. Responsible for delivering superior growth and profit by executing on Truist Mortgage LOB strategic plans and initiatives.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Responsible for achieving production goals through personal production as well as effective leadership, recruiting, retention, coaching, and developing a profitable sales team.2. Drive sales of mortgage loans by leading, communicating, and executing on a strategic plan that includes superior relationship management of internal and external COIs and coordinating sales activities with internal Truist partners; Take an active role in business development efforts with MLO team.3. Ensure personal and team adherence to Truist Lending policies and procedures, including government regulations, secondary market requirements, acceptable compliance and quality control audit performance.4. Continuously improve client service quality by modeling and leading the adoption of digital client experience, technology, and managing the mortgage processes to enhance relationships with clients, COIs, and Truist teammates.5. Champion effective partnerships between sales team and operations, as needed assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review.6. Stay up to date and knowledgeable of local real estate market conditions, mortgage product and process trends, and competitive position. Provide feedback and solutions, as needed or requested, regarding mortgage lending delivery capabilities.QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Bachelor''s degree or equivalent education and related experience2. 3+ years mortgage industry experience or experience in the financial services field 3. Manages a team of 3 or fewer Mortgage Loan Originators4. Strong understanding of mortgage lending, knowledgeable in all types of mortgage loans5. Excellent verbal, written, and communication skills6. Proven ability to recruit and retain productive, engaged teammates7. Registered and maintains an active Truist sponsored registration in the Nationwide Mortgage Licensing8. System and Registry (NMLSR) and has been assigned a unique identifier number in compliance with thefederal S.A.F.E. act requirements.Preferred Qualifications:1. 2+ years of managerial experience2. Prior experience with management of internal and external relationships and partnershipsOTHER JOB REQUIREMENTS / WORKING CONDITIONSSitting/Standing/Walking/Bending/LiftingSitting (if checked, indicate frequency) Frequently (25% - 50% of the time)Standing (if checked, indicate frequency) Frequently (25% - 50% of the time)Walking (if checked, indicate frequency) Frequently (25% - 50% of the time) Bending (if checked, indicate frequency) Choose an item.Lifting (if checked, indicate pounds) Up to 25 lbs.Visual / Audio / SpeakingAble to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.Manual Dexterity / KeyboardingAble to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.AvailabilityAble to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.? TravelUp to 25%Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Created: 2025-10-04