DSHS ALTSA Nursing Home Complaint Investigator / ...

DescriptionNursing Consultant Institutional Join our team to be a Nursing Home Surveyor for the Aging and Long-Term Support Administration where you''ll advocate, inspire quality care, and protect a vulnerable population. Based in Lynnwood, you''ll plan, organize, and conduct onsite surveys, inspections, and complaint investigations in state-licensed nursing homes in Snohomish County, North King County, Kirkland/Redmond area. Your work schedule would be Monday - Friday, 8:00 a.m. - 5:00 p.m. This job will allow you to expand upon your current knowledge of patient advocacy by delving into the quality of care in the living environments of skilled nursing facilities. We are looking for RNs who have a high level of integrity, clinical nursing skills, critical thinking skills, and are concerned about ensuring residents'' well-being and safety. Some of what you will doConduct onsite federal certification surveys and complete accurate, timely, computerized reports, evaluating nursing care per state regulationsMake observations of resident services and care and the physical environment in which the services are provided Observe and interview residents, staff, family members, and others associated with the resident Obtain information regarding residents'' care and services from professional recordsServe as team coordinator, including planning the survey, making team assignments, problem-solving, and communicating findings to the facilityParticipate in education, training, and administrative hearingsWho should apply Professionals with a valid Washington state license to practice as a Registered Nurse or the ability to obtain a Washington state license prior to starting And, an associate nursing degree + 5 years of experience as an RN in a long-term care settingOr, a bachelor of science in nursing + 3 years of experience as an RN in a long-term care settingOr, a master of nursing/master of science in nursing + 2 years as an RN in a long-term care setting Desired Compassionate, effective, and flexible verbal and written communication skills in order to draw information from othersStrength in managing competing prioritiesAbility to thrive with work that involves day-to-day flexibilityPublic health knowledgeProven ability to identify personal or business issues, develop and implement solutions This job requires travel to meet business needs. A hybrid work schedule of office and remote fieldwork is available for this role. See why people like you chose careers with DSHS. Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency''s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. If you have questions about the application process, email Anthony Distefano, Recruiter, at [Click Here to Email Your Resumé] and reference job number 11625 Per Governor Inslees'' Proclamation 21-14 (Download PDF reader) state employees must be fully vaccinated. Your vaccine status will be verified. Please note medical or religious accommodation may be available, once an offer of employment is made. Supplemental InformationPrior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant''s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver''s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security

Created: 2026-03-07