Banquets Supervisor

Overview Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.Responsibilities - Monitor servers and busperson adherence to all service standards. - Supervise service of guests, being watchful of signals from guests in need of service. - Assist manager to establish and monitor sidework duty completion. - Maintain bank to HEI Hotels and Resorts standards. - Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage. - Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. - Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages. - Communicate daily with restaurant manager with regard to special events, house counts, etc. - Assist restaurant manager in conducting menu classes and taste panels. - Communicate both verbally and in writing to provide clear direction to staff. - Comply with attendance rules and be available to work on a regular basis. - Perform any other job related duties as assigned. About Us An all-suite hotel located in the heart of downtown San Diego, Embassy Suites by Hilton San Diego Bay - Downtown is the ideal location to work in the area. Located across from the Headquarters at Seaport Village, our all-suite hotel is just blocks from the San Diego Convention Center and the historic Gaslamp Quarter. Join our team of diverse individuals working together to create memories for our guests. We offer discounts to public transportation, free lunch, discounted parking and a fun environment with a work/life balance for all of our associates. Don''t meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you''re excited about this role but your experience doesn''t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.

Created: 2026-03-07