Central Placement Specialist

OverviewThe Healthbridge Management mission is to define excellence within the health care community. We are dedicated to Maximizing Patient Outcomes. We treat Residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our Centers and Communities. We work to maintain the highest standards of care and service for Residents, families and our valued employees.We are proud to Offer:* Competitive Salary* Comprehensive Healthcare Benefits* 401k Retirement Plan* Paid Time Off* Opportunities to advance and grow your career* And More!If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you''ll appreciate being a part of our team. We''ve built a strong reputation on the outstanding level of care that we provide. We have a graciously appointed facility with strong belief in patient care and service; join us at our beautiful facility!We are an Equal Opportunity EmployerEEO/AA/M/F/DVResponsibilitiesNow Hiring - Central Placement Specialist - in office (MA), hybrid or remote.Full Time Monday through Friday or part time weekends availableBalance Life & Work with a New Career Opportunity(LONG TERM CARE)(SHORT TERM REHAB)(SKILLED NURSING)(ASSISTED LIVING)(LTACH)(SUB ACUTE CARE)Healthbridge ManagementPOSITION SUMMARY: Central Placement Specialist is responsible for coordinating all referrals/inquiries to the Care One Network in a timely and seamless manner. Central Placement Specialist must have a working knowledge of the capabilities of all the nursing centers and services in the network. The Central Placement Specialist ensures an immediate response to all inquiries/referrals and the appropriate pre-admission tasks are completed.JOB RESPONSIBILITIES:Responds to all referrals and inquiries in a professional manner. This may include but is not limited to selling the network, explaining finances, communicating intake information, and transfer of information to appropriate facility/entity for scheduling of admission/appointments; Follows up on all referrals and inquiries at specified intervals for the purpose of measuring client satisfaction as well as tracking of client needs; Completes intake process in a timely manner and coordinates appropriate service delivery. Input all referrals into Point Click Care (PCC) via Customer Relationship Manager (CRM). Maintains a positive working relationship with all referral sources/customers; Maintains a positive working relationship with all Care One Centers and Service entities; Effectively markets Care One services via the Central Placement 800 number; Participates in the ''on call'' and weekend rotation; Performs other related duties as assigned including Benefits Verifications with inputting detailed benefit into CRM, Pre Authorization and Screening for which cross training is required.QualificationsPosition Requirements:* Associate or Undergraduate degree in Business or health related field or equivalent work related experience.* Background in Skilled Nursing Center admissions and/or call center preferred.* Excellent written and verbal communication skills requiredShiftOther

Created: 2025-11-01