Account Services Representative

Kenworth Sales Company was founded in 1945 by the Treadways and is still family owned through 4 generations. With the combined service and support of over 1200 employees across 31 different locations, we were awarded the 2019 Kenworth Parts & Service Dealer of the Year Award and recently awarded the 2020 Kenworth Dealer of the Year for the United States and Canada. Each of our Kenworth Sales locations has a similar culture throughout the entire company which makes you always feel a part of the family. Our Headquarters is located in Salt Lake City, Utah, and is run by Kyle Treadway - President of Kenworth Sales Company.JOB SUMMARYThe Account Services Representative individual will evaluate and extend credit while collecting the Accounts Receivable in a responsible manner. Credit will be extended to support sales activities whenever prudent while considering sales relationships from all departments and the risk presented by the customer. In this position you will report directly to the Corporate Credit Director. DUTIES AND RESPONSIBILITIES1. Evaluates creditworthiness of potential customers in a timely manner through investigation using credit applications, references, credit reporting agencies, etc.2. Set up credit accounts in company computer system with appropriate credit limits.3. Maintains credit and collection files in hard copy and/or on computer systems.4. Monitor, restrict and/or withdraw credit privileges of customer accounts based on dollar limits and payment performance.5. Collects all past due balances by telephone, mail, e-mail, in person and in legal environments.6. Reconciles accounts and promptly responds to customer requests for information. 7. Informs Corporate Credit Director of necessity of additional collection efforts that may include third party or legal assignment.8. Maintains agings at target levels.9. Provides status reports to other managers as needed.10. Makes suggestions and investigates viability of system and process enhancements.11. Prepares customer statements for delivery.12. Responds confidentially to external credit requests.13. Other duties as assigned that benefit the Kenworth Sales Company organization or its efforts. QUALIFICATIONSAbility to read and comprehend instruction and information given. This position requires strong collection, communication, analytical, organizational and multi-tasking skillsMust have ability to use and understand multiple types of computer programsProfessional personal appearanceBENEFITSWe offer a full benefits package that includes medical, dental, vision, paid life insurance and retirement options with a company match. Also includes vacation time, sick days and paid holidays.Kenworth Sales Company is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color religion, sex, national origin, disability or protected veteran status.

Created: 2025-11-15