Automotive Service Advisors / Writers

2740 Nostrand Ave., Brooklyn, NY 11210Automotive Service Advisor / WriterCompetitive Pay Plan + Great Benefits! Experience PreferredWalk-in Applicants are Welcome!Plaza Auto Mall needs to hire Service Advisors/Writers to start immediately. Our greatest asset is our team members. Each member of the Plaza Auto Mall team is hand-picked for their high level of competency, immense knowledge, willingness to learn the latest technology, and most importantly, the ability to relate to drivers from all walks of life. Join our awesome team by applying online today.We offer:Competitive pay planMedical, Dental, and Vision insurancePaid vacation and holidaysA friendly, professional work environment with the best training in the industryCareer advancement opportunitiesResponsibilities - Service Advisor: Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous serviceAdvise customers on necessary/suggested services and costs, including special promotionsAnswer technical questions about vehicle problems, warranties, service and repairsAssist in ordering parts and tools as necessaryOversee administration of warranty claimsFollow the status of a customer''s vehicle from service bay entry through completion of work, keeping customers informed of any changes that occurUpon completion of work, review the work order with the customerProvide a completely satisfied customer experienceSchedule appointments for service/maintenance/recall workDistribute work efficiently between techniciansQualifications/Requirements - Service Advisor:Automotive Service Advisor and/or dealership experience preferred but not requiredFantastic customer service and communication skillsFriendly personalityTime-management skillsProfessional, well-groomed personal appearance and a positive attitudeTeam-oriented and self-motivatedAble to work with little to no supervisionStrong computer skillsGood multitasking and organizational skillsClean driving record and valid driver''s licenseHigh school diploma or equivalentPlease upload your resume and complete the online assessmentMust be authorized to work in the U.S. without sponsorship and be a current resident.Must pass pre-employment testing including background checks, MVR, and drug screening.About Us:Plaza Auto Mall is a multi-franchise sales and service organization dedicated to creating lifelong customers by providing exceptional service and hassle-free solutions for all their automotive needs. Begun as a family business in 1975, Plaza now encompasses five leading automotive brands, including Honda, Acura, Toyota, Hyundai, and Kia. Drivers from all over Bay Ridge, Brooklyn, Queens, Staten Island, Bronx, Manhattan, lower Nassau County, and the surrounding New York areas keep coming back to Plaza because we offer solutions to all automotive needs in one location. We continue to be involved in charitable works, including The American Heart Association, the Boys and Girls Club, and the G&P Foundation for Cancer Research, as well as local schools.We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

Created: 2025-04-19