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Senior Teller

JEFF BANK - Port Jervis, NY

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Job Description

eff Bank has achieved incredible growth and success since its inception in 1913, and it could not have happened without the energy, desire and talent of our employees. We embrace diversity and recognize the importance of creating a team that is committed to the success of our customers, the communities we serve, the Bank and each other.Our commitment presents many possibilities for career development. Bring your professional image and your passion for providing exceptional service to a dynamic team dedicated to helping create successful businesses, opportunities, financial health and strong, vibrant communities.We offer a broad range of exciting employment opportunities, with competitive compensation and comprehensive benefits that include:Health & Welfare BenefitsPaid Time OffRetirement SavingsEmployer Paid Life & Disability InsuranceFlexible Spending AccountsTuition Assistance ProgramEmployee Banking & Loan DiscountsEmployee Assistance ProgramContinuous Training and Development Opportunities POSITION Senior Teller DESCRIPTION GENERAL RESPONSIBILITIESResponsible for performing a variety of duties to supportthe paying and receiving function of the community office;coordinating work within the unit or department, as wellas with other departments and units; reporting pertinentinformation to the immediate supervisor; responding toinquiries or requests for information; providing guidanceand on-the job- training to Teller(s); assisting theimmediate supervisor with administrative tasks to supportdepartment/unit operations. Supervising personnel in theabsence of the Head Teller.ESSENTIAL DUTIES1. Demonstrates core values and guiding principles as outlinedin the Bank''s Mission, Vision and Value Statements of whichthe following are illustrative:a. Gives exceptional customer service to both internaland external customers by providing prompt, polite andeffective communication.b. Participates as a member of the team.c. Positively and proactively contributes to the Bank''sStrategic Plan.d. Demonstrates support of Management.2. Ensures that all activities and work functions adhere tocompliance requirements as are defined in company policiesand procedures as well as state/federal laws and regulations.3. Performs a variety of duties to support the paying andreceiving function of the community office of which thefollowing are illustrative:a. Provides customer service by accurately and efficientlycompleting all deposit, check cashing within approvedauthority and operating policy and other transactionsinvolving negotiable instruments including cashierschecks, cash advances, new account referrals, etc.b. Accepts utility bill payments as appropriate.c. Accepts loan payments, safe deposit box rent and otherrelated payments.d. Follows dual control.e. Maintains an approved level of cash; turns in excessand mutilated cash.f. Prepares daily settlement and proof of cashtransactions; balances cash drawer accurately andefficiently on a daily basis.g. Prepares reports relating to the function, e.g.,currency, transaction, BSA reports, etc.h. Maintains supplies and an awareness of Teller supplyinventory control.i. Balances general ledger accounts related to the payingand receiving function, e.g., Utilities, Coin, inter-bankaccounts, etc.j. Is able to open/close accounts and performassociated computer work. Is knowledgeable ofCD products and can assist in issuance and closingof same.k. Will be required to balance and/or service ATM machines.l. Consistently demonstrates positive/welcoming demeanor.4. Participates in the Jeff Bank''s growth initiativesoffering referrals and services to new and existingclients:a. Actively serves as a team player involved in achievingbranch goals.b. Recommends the best accounts to customers using thesales presentation process and asks for the business.c. Identifies sales opportunities at the teller line anddrive-thru and makes professional referrals to otherteam members.5. Coordinates specific work tasks with other personnelwithin the unit or department as well as with otherunits and departments in order to ensure the smooth andefficient flow of information.6. Cooperates with, participates in, and supports theadherence to all internal policies, procedures, andpractices in support of risk management and overallsafety and soundness and the bank''s compliance with allregulatory requirements, e.g. Community Reinvestment Act(CRA), Equal Credit Opportunity Act, etc., including butnot limited to BSA & AML (awareness when processing cashdeposits, sale of monetary instruments and structureddeposits).7. Reports pertinent information to the immediatesupervisor as requested, or according to an establishedschedule; compiles information as necessary or asdirected and provides data to appropriate bank personnel.8. Responds to inquiries relating to his/her particulararea, or to requests from customers, other bankpersonnel, etc., within given time frames and withinestablished policy.9. Provides leadership, on-the-job training, and technicalguidance to Teller(s).10. Assumes all Head Teller Duties in his/her absence.ANCILLARY DUTIES1. May be required, on occasion, to provide safe depositbox services to customers.2. May be required to provide support in nonpaying andreceiving activities, e.g., new accounts, loans, etc.3. May be required to verify and wrap coin for vault cashcontrol purposes.4. Performs other related duties as assigned or directed.JOB LOCATIONEach branch officeEquipment/Machines1. Telephone2. Teller Machine3. Calculator4. Copy machine5. Computer keyboard6. Coin machine(s)7. Sorter8. Currency verifier9. Combination lock10. Office doors and security equipment. FULL-TIME/PART-TIME Full-Time LOCATION Port Jervis NUMBER OF OPENINGS 1 EOE STATEMENT Affirmative Action NoticeJeff Bank is proud to be an Affirmative Action Equal Opportunity Employer Minorities/Females/Disabled/Veteran. Our Bank is committed to a policy of equal employment opportunity for applicants and employees. We treat each in a manner free of discrimination regarding race, creed, color, religion, sex, sexual orientation, national origin, age, disability, marital status, veteran status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.Pay Transparency PolicyThe Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor''s legal duty to furnish information. Education/Training: A high school diploma or equivalent with an emphasis in accounting or business curriculum.Skill(s): Proficient reading, writing, grammar, accounting, analytical, and mathematics skills; moderate computer skills; proficient interpersonal relations and communicative skills; moderate typing and office machine skills; ability to lift approximately fifty (50) lbs. of coin; demonstrated management and supervisory skills.Experience: A minimum of three (3) years, experience in a Banking or Financial industry service or retail.PI188714590

Created: 2025-11-15

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