Project Manager

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world''s leading technology providers to accelerate the delivery of tomorrow''s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/DivisionThe Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of pany OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research, and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world''s leading technology providers to accelerate the delivery of tomorrow''s electronic devices. Life here is exciting and our teams thrive on tackling hard problems. There is never a dull moment with us.Responsible for driving KLA''s product delivery to customer acceptance continuous improvement strategic program. A successful product delivery at KLA comprises of a very thorough plan and execution covering shipment, installation, qualification, and acceptance of our products by customers. This program is focused on driving superior customer experience through thorough planning, detailed execution, and robust quality improvement processes.The Ship to Warranty Start Program Manager job is high profile and exciting opportunity for an adventurous soul! We strive to be a highly valued, trusted partner with our customers through continuous improvement! Manage the delivery process of KLA''s worldwide fleet to our customer locations from pre-shipment to warranty start.Owns and drives the Ship to Warranty Start strategic program.Drives program success by ensuring quality of plan creation and execution - cycle time, tool qualification specifications and continuous improvement from issues and learning.Coordinates with Division Marketing team and Field Accountant teams on planning to ensure customer requirements are met.Monitoring and oversight of our tool delivery process for our worldwide fleet.Enables our service and applications teams to drive toward efficient on-time production ready and warranty starts.Drives continuous improvement in the quality of our processes and systems. Creates internal / external reports and analytics to measure performance and provide opportunities for improvement and customer satisfactionMinimum QualificationsBachelor of Science DegreeKnowledge and experience in Semiconductor (experience in a wafer Fab environment in integration, photolithography specifically steppers or Metrology Management is an advantage)Includes 10% travel.KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.COVID-19 Vaccination Requirement: Proof of full COVID-19 vaccination is required where permitted by law. KLA will consider reasonable accommodation as provided by applicable law. Please note that accommodation may not be possible where vaccination is required for an essential function of the position, including for international travel or customer site access.The company offers a competitive and comprehensive benefits package including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, financial planning benefits, employee assistance program (EAP), paid time off and paid company holidays, family care and bonding leave.KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [Click Here to Email Your Resumé] to request accommodation.

Created: 2025-11-01