Restaurant Associate

Primary Purpose: The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures. Work Performed: The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments: - Schedule dining reservations and arrange parties or special services; - Ensure prompt and courteous service to guests; - Answer telephone calls and process phone orders; - Greet guests, escort them to tables, and provide menus , answering dining related questions, and suggest food and beverage items ; - T ake food and beverage orders , r elay orders to kitchen , and serve food to guests ; - Coordinate amenity delivery request in connection with the kitchen department ; - Monitors tables in assigned section ensuring all guests are served ; - Address guest complaints; - Collect and process guest payments; - Totals receipts at end of shift to verify sales and clear cash register; - Ensures tips are reported properly for tax processing ; - Clear dirty table settings and prepare table for resetting; - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments; - Inspect dining room serving stations for neatness and cleanliness; - Assist service staff as necessary to service guests in a timely manner; - Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and - Any and all other work as required to complete the primary purpose of the position.

Created: 2025-11-15