Housekeeping Inspectress/Inspector

The Housekeeping Inspector/Inspectress is responsible for overseeing the cleaning of guestrooms by the Housekeeping staff. He/she is also responsible for ensuring that rooms are maintained to set standards of cleanliness and are ready in a timely manner for guest accommodations. Will also assist Housekeeping staff with various cleaning projects. Must have open availability and be able to work Monday-Sunday.Benefits -Medical (Anthem) -Dental (Aetna) -Vision (VSP) -Company Paid Life (The Hartford) with Medical enrollment -Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford) -401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica) -Vacation, Sick and Holiday Pay -Meal allowance per 8hr shift ($5 per meal period) -Room Discounts with any Hilton Brand Hotel (17 different brands globally) -Additional Room Discounts for select hotels within portfolio -Two pairs of slip resistant shoes a year Responsibilities -Ensure employees are at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. -Inspect all rooms assigned to Room Attendants on a daily basis to ensure that standards and productivity levels are being met and maintained. -Notify Room Attendant(s) of any deficiencies found in the room and note on the attendant''s board. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. Re-inspect the corrected room. -Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office daily. -Communicate with Guest Services regarding information about discrepant rooms. Physically check the room to determine status. -Handle items for ''Lost and Found'' according to the standards. -Carry an active pager/radio to maintain contact with the Front Office and/or Engineering. -Oversee the daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment. -Monitor cleanliness and orderliness of Room Attendants'' carts, linen closets, control closets, stairways and landings. -Report on progress of all out-of-order rooms under the Housekeeping Department''s supervision to the Guest Services Manager according to hotel standards. -Initiate work orders for repairs and maintenance; follow through on each work order until completed. -Oversee training of Room Attendants. -Ensure completion of regular maintenance and cleaning projects on a biannual basis. -Monitor all V.I.P.''s, special guests and requests. -Ensure overall guest satisfaction. Qualifications -Ability to stand during entire shift. -Must be able to multitask and prioritize departmental functions to meet deadlines. -Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. -Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. -Must be able to cross-train in other hotel related areas. -Must be able to maintain confidentiality of information. -Perform other duties as requested by management. DoubleTree Suites Phoenix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Juanita Calleros at [Click Here to Email Your Resumé] or call 602-683-9422 to let us know the nature of your request.

Created: 2025-10-04