Turndown Attendant

The Turndown Attendant will provide evening housekeeping service to guest rooms by freshening the rooms, restocking, and fulfilling other guests requests. Responsibilities may include but are not limited to: - Report to work in a clean and pressed uniform including a name tag and a SMILE - Review nightly room assignment, making note of VIPs, amenities deliveries and any other special requests - Gather Turn Down supplies and stock housekeeping cart - Turn down bed according to standards - Empty trash - Check patio and lock patio door and screen - Draw curtains fully and neatly - Leave only the nightstand lamps and entry light on - Tidy room and restock amenities - Fold guest clothes and arrange neatly - Pair and neatly arrange shoes - Remove soiled room service dishes - Clean used glasses and mugs - Replace dirty towels and re-hang used towels - Rinse sink and dry out - Make sure toilet is clean and the toilet paper is refolded - Ensure bathroom floor is clean and dry - Ensure tub/shower is clean and dry - Bring dirty linen down to laundry at end of shift - Deposit all trash and recyclables into proper receptacles, following proper recycling procedures - Clean off golf carts, park and connect to the charger - Clean off and restock housekeeping TD carts - Clean the Housekeeping office and storerooms - Complete all Turn Down Housekeeping reports - Re-fill chemical bottles for Room Attendants - Report any maintenance items or special HSKP needs to supervisor - Respond to guest calls or management request calls on timely manner - Attend daily stand up, scheduled meetings and trainings - Adhere to groom standards - Have a positive attitude and work together with co-workers - Pick up any trash on the grounds

Created: 2025-11-15