Spa Receptionist
Rosewood Miramar Beach - Santa Barbara, CA
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Job Description Begin Your Rosewood Journey We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you. Rosewood Miramar Beach is looking for a Part-Time Spa Receptionist/Boutique Associate to join our Forbes 5 Star Sense Spa Team!Overview Able to provideRosewood Miramar Beach guests a unique and outstanding locker room/spa experience. Provide effective and efficient guest service. Provide members/guests with extensive knowledge of the spa, in order to enhance their visit and promote Sense Spa members /guests with the highest level of services to increase sales and demand repeat business.Essential Responsibilities -Maintain complete knowledge of and comply with all departmental Rosewood policies/service procedures/standards. -Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. -Anticipate guests'' needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day. -Maintain positive guest relations at all times. -Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. -Follow Spa opening procedures. -Report to workin appropriate uniform, on time, and well-groomed according to Rosewood Miramar Beach guidelines. -Guest Service -Assist guests in the following areas: a. Spa, dining, and other reservations and information. b. Locker key administration c. Salon and Fitness rooms d. Towels, robes, sandals, and amenities maintenance. -Attend all scheduled associate meetings. -The follow-up to the spa director on all comments, concerns, and suggestions made by associates and Rosewood Miramar Beach members and guests. -Explain and promote all spa facilities, services, and activities. -Knowledgeable in all aspects of spa services, programming, and reservations. -Receive and manage all locker room supplies and equipment. -Continually strive to improve the procedures at the spa reception desk. -Follow spa attendant''s procedures in the spa policy/procedure manual. -Model and reinforce all standards and policies set by The Spa at Rosewood Miramar Beach -Provide updates and accurate information regarding spa policy, as well as any supplemental information, which will increase the associates'' knowledge base and effectiveness. -Attend all spas'' training sessions on a consistent and regular basis. -Responsible for maintaining helpful, cooperative relations with co-workers. -Responsible for adhering to Rosewood Miramar Beach employee handbook guidelines and The Spa Policy/Procedure manual -Responsible for adhering to Rosewood Miramar Beach''s core values. -Responsible for assisting and establishing and maintaining the standard of excellence in professional image and service. -All other duties as required. About Rosewood Miramar Beach Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping.Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a SenseĀ® spa, a state-of-the-art fitness center, a beach club, and a screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.Connect with us -LinkedIn: -Facebook: -Instagram:
Created: 2026-04-04