REMOTE AUTO CLAIMS TRAINEE, I, II, SR

Job Summary:The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.Key Responsibilities:Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and departmentPartners to determine subrogation or fraud potential and how to handleApplies a basic understanding of systems and technology used within the companyIdentifies customer needs and works to meet those needs using appropriate customer service skillsBegins recognizing and identifying body parts of a vehicle and other potential property damageSupervisory Responsibilities:This job does not have supervisory dutiesPreferred Qualifications:Education and ExperienceBachelor''s degree preferred or equivalent experience0-2 years of related experienceCertificates, Licenses, RegistrationsAbility to obtain and maintain adjuster licenses as requiredFunctional SkillsCustomer service orientationEffective verbal and written communication skillsTime management skills from a global case management and pending perspective (vs. transactional)Problem solving and analytical skills; ability to detect differences and issue recognition from multiple sourcesProficient in Word and OutlookRECOMMENDED SKILLSAnalyticalCase ManagementClaim ProcessingCommunication Customer Demand Planning Customer ServiceNational General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Created: 2025-11-01