Service Advisor

Advantage Chevrolet is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks! If you are looking for an opportunity with excellent career growth then join our team and help us grow to the next level!Excellent opportunity for an experienced professional for a busy facility.What We Offer: Medical, dental, vision insuranceWeekly salary and monthly commissionVacation/holiday pay when eligibleOpportunities for advancementOngoing professional development and company trainingResponsibilitiesGreets customers promptlyObtains customer and vehicle informationClearly reports all vehicle symptoms as described by the customerDetermines and recommends needed maintenance base on age, mileage, and vehicle historyPrepares complete and accurate estimate of cost for labor and partsEstablishes follow-up timeMonitors the progress of each vehicle throughout the day, updating customers frequentlyVerifies that final invoice reconciles with work performed on the repair orderMeet with customers and determine their needs for repair and/or service of their vehicle issuesIncrease customer satisfaction by building customer relationsMaintain the companys standards for ethical business practices, professional image, orderliness, customer service and good employee and community relationsIncrease profitability by maximizing sales & executing retail promotionsOversee technicians working on customers vehicles, including their time management/efficiency, parts ordering, job completion timesOversee and participate in quality controlParticipate in the development and documentation of standard operating procedures as appropriateQualificationsMinimum 2years experience in a service advisor roleGM experience including MPVI emphasisHigh volume mentality and multitasking skillsCSI focusedExplains all completed work and charges to customers

Created: 2025-09-06