Service Technician

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.We are excited to announce our ranking for 2021 as the number 1 retail window company in America! Due to our continued rapid growth, NewSouth Window Solutions is hiring a dedicated Service Tech who is searching for a rewarding CAREER opportunity. NewSouth is a proud part of PGT Innovations, a billion-dollar+ company and the nation''s largest manufacturer of impact-resistant windows and doors who recently achieved a spot-on Forbes'' America''s Best Midsized Employers List. NewSouth Window Solutions currently operates in 14 markets across the Southeast and is continuing to expand in new markets which will exceed $200 million in sales. Our goal is to continue to dominate the window and door industry in every market that we serve while supporting our hardworking team members with ongoing training, internal advancement opportunities, and an emphasis on a great work/life balance! A preferred candidate should be able or trained to:Trouble shoot problemsVisit job sitesRe-glaze windowsService Sliding Glass DoorsInspect the project with customers for final product acceptanceRepair issues on jobsCommunicate with service manager, production manager on issues as they ariseEnsure you have materials for projects prior to jobCommunicate effectively with customers before during and possibly after service.Requirements:Candidate must have experience with window and door installation and service or 2+ years of carpentry experienceMust have good customer service skills and can communicate well verbally and in writingMust be organized and have good follow up skills and be computer literateExperienced with framing and window trim out preferredMust have a clean valid driving licenseSUPERVISORY RESPONSIBILITIESN/APHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequent use of eye, hand, and finger coordination enabling the use of office machinery.Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.Must be able to lift up to 50lbs without assistanceMust be able to lift 50+lbs with assistance.Use of hand toolsTRAVEL REQUIREMENTSRequired to travel to service sites addition, we offer the following benefits after 90 days:Health, Dental and Vision insuranceMatching 401k programReimbursement Accounts; contributions are on a pre-tax basisShort Term and Long Term DisabilityCompany-paid Life Insurance of one time salary and the option to purchase supplemental life insurance for yourself and eligible dependentsEmployee Assistance ProgramPTO100% tuition and book reimbursement for an "A", 75% reimbursement for a "B"8 holiday''s recognized plus one floating holidayWe are a Drug-Free Environment and conduct background checks.Apply directly through our website for immediate consideration for this amazing opportunity!To learn more, visit

Created: 2025-11-15