Clinical Supervisor (Full-Time) (Austin, TX)

Clinical Supervisor (Full-Time) (Austin, TX)POSITION SUMMARYReporting to the Program Director, the Clinical Supervisor is responsible for the supervision of clinical staff and functions, overseeing client and family care and is responsible for all related duties.ESSENTIAL DUTIES AND RESPONSIBILITIESDevelop and implement curricula, practices, and programs for clients and families.Provides training and clinical supervision to staff for all clinical services.Responsible for performance management of clinical staff to include hiring, training, coaching, performance evaluation, and general supervision.Review and approve staff documentation relating to program delivery, time records, leave requests, and other programmatic documentation.Supervise and ensure all documentation is accurate, complete, timely, audited, of high quality, and submitted as required by contracts, licensing, and utilization review.Provides quality assurance and improvement in all areas of programming, including documentation, group, individual, family services, and educational services.Conducts staff meetings to review client/program progress and discharge readinessAssures that effective clinical protocols and practices are followed and monitors clinical integrity and effectiveness of the program.Responsible for ensuring appropriate staff coverage and scheduling.Provides on-call support during regularly scheduled administrator on-call rotation.Observes treatment services provided, both individual and group, to ensure that appropriate curricula, best practices, and methods are being used and that high-quality services are being delivered. Provides coaching as needed to develop counselor skills and improve the quality of services.Collect data, complete and submit required reports accurately and in a timely fashion, ensuring contract compliance and quality services.Develops and maintain relationships with funders, referral partners, and community organizations to ensure growth and success of the program.Works with Phoenix House Compliance, Training, and Quality Manager to maintain staff professional growth and development through training, seminars, workshops.Ensures participation of all staff in required training and continuing education courses related to area(s) of specialization to remain current in the field. Ensures opportunities for cross-functional training of staff.This position may carry a caseload as well as perform regularly scheduled, as well as PRN group services.Assists with and conducts investigations of major incidents in the community as well as a clinical intervention.Promotes and utilizes a strengths-based treatment model for adolescent substance abuse treatment.May perform assessments, screenings, and intakes with patients as required.Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on timeAttends and participates in program and all staff meetingsAdheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for othersOther duties as assignedSUPERVISORY RESPONSIBILITIESThe incumbent in this position supervises the Counselors and Senior CounselorsEDUCATION/EXPERIENCE/CREDENTIALSMaster''s degree in social work or counseling/education is required.QCC requirements requiredLCDC required, new hires without licensure will be allowed 12 months to obtain this licensure LPC, LCSW, LCDC, or LMFT requiredOne or more years'' experience with counseling and adolescent services preferred.Two or more years of clinical supervisory experience preferredMust maintain a valid Drivers'' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policyKNOWLEDGE, SKILLS, AND ABILITIESDemonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For? Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-ThinkingProficiency in MS Office systemsAbility to utilize an electronic healthcare recordEstablish and maintain effective working relationships with othersCommunicate effectively with others both orally and in writingAbility to exercise independent judgment and leadership, analyze situations accurately, and take effective action.Ability to use effective leadership skills in daily interactions, planning, and delegation of dutiesAbility to work effectively in a fast-paced changing environmentAbility to establish and consistently enforce appropriate boundaries with patientsAbility to model positive behavior and demeanorUnderstanding of addiction, co-occurring models, and treatment modalitiesUnderstanding of patient development and family systemsExcellent time management and organizational skillsAbility to be flexible; problem solver, self-directed; customer service-oriented, and collaborativeSkills and ability to engage and develop a rapport with patients and families of various backgroundsBilingual in Spanish preferredJob location: Austin, TXJob code: 162Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click to learn more.

Created: 2025-11-15