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Clinical Specialist - RN - North Jersey/New York (...

BD (Becton, Dickinson and Company) - Newark, NJ

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Job Description

Job Description SummaryThe Clinical Specialist is a resource for the execution of the Medication Delivery Solutions value-added clinical business strategy. The role implements clinical programs and initiatives that differentiate the MDS product portfolio based on improved clinical outcomes and process enhancements which may result in a lower cost-in-use. The expertise and credentials of the Clinical Specialist enhances the credibility of recommendations to customers and strengthens customer service and support. This support to customers is achieved through recommending best practice and facilitating education. The Clinical Specialist actively engages in conversion management, product implementation and training of Medication Delivery Solutions products.The Clinical Specialist reports directly to a Clinical Manager.Job DescriptionBe part of something bigger!BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most exciting global health issues.Responsibilities:Ultrasound guided vascular access device placement experience required.As directed by the Clinical Manager, the Clinical Specialist role will be focused on, but not exclusively limited to, the activities outlined below:Performance:Manages their responsibilities within the allotted T&E expense budget.Provides updates monthly to the Clinical Manager on regional training activities and support provided in region (CE courses, Assessments, Implementations, Customer Meetings, etc.) per activities delineated in the Individual Impact Goals.Facilitates customer training classes in support of conversion or retention for key customersCollaborates with the Regional Team to clinically support customer engagements from pre-sale through post-conversion.Develops strong, working relationships with end-users while providing product in-servicing and clinical education.Provides routine follow-up support to customers at end-user locations as needed.Conducts regional training for contractual nursing support as needed.Works with CM and RBM to ensure scheduling and activities produce the greatest return on investment.Conducts VAM assessments supporting both Vascular Care and Vascular Access sales bags.People/Process:Aids sales personnel by building strong, working relationships with end users during product in-servicing and clinical education programs.Works in concert with the Regional Team to ensure the sales and conversion management process is clinically effective throughout the timeline of pre-validation to retention.Establishes excellent rapport with TMs across both selling bags, RBM and CM. Works collaboratively with Region.Collaborates with the Sales Team in key account management strategy sessionsProvides clinical support, training and education for Regional Team members as neededShares best practices with the Business, Territory Managers, ATMs, Regional Business Managers, Strategic Customer Group, Area VPs and their counterparts as they continue to enhance MDS programs and processes.Provides training activities that help increase the clinical competence for new hires as well as tenured Territory Managers.Manages the On-call Specialist (OCS) schedule to include coordination of team meetings for consistency of message and briefing of issues.Has responsibility for managing the RegionalTeam ofper diem nurses at the account level to ensure the provision of the highest level of training to our customers.Trains and mentors contract nursing staff to consistently help build their clinical competence, while identifying high potential nurses within this group to be considered for the role of Clinical Specialist.Works primarily in a geographically defined territory; however, based on account clinical needs, could assist outside of the region.Position Requirements:Registered Nurse with a Bachelors degree (BSN is preferred)Ultrasound guided vascular access device placement experience required.Good relationship development skillsStrong communicator with effective verbal and written skillsProven training skills to conduct educational coursesPersuasive and credible; able to influence without authorityDeals well with ambiguityPossesses strong understanding and knowledge of infusion therapy, vascular access and key disease states served by MDS productsProvides sales and customer product support for existing and prospective customersCollaborates with customers and internal staff to develop clinical materials as neededFollows corporate and divisional regulatory policies and approval metrics when creating and delivering educational materialAssists with training and orientation of new staffTravels as needed to conduct initial and ongoing training to maintain accounts in designated region and as assignedCommunicates professionally by telephone, e-mail and on-site with internal and external customersCollaborates with business units through the Clinical Manager to develop and revise marketing materialsInteracts with customer committees as requested (i.e. product, safety, infection control, policy committees)Participates in trade shows to promote the companys product linesNetworks and participates in local, state and national chapter affiliations (i.e. INS,ONSReports complaints regarding the companys products and service per BDs company policyWorks in a safety-conscious manner ensuring that safe work practices are appliedAlign with company policies and proceduresAdheres to policy on drug-free workplaceMaintains confidential information including proprietary information Must possess and maintain a valid state-issued driver''s license and meet BD''s auto safety standards.Job Qualifications and Competencies:Maintains license as a Registered nurse in good standing with the Board of NursingFive (5) years of general clinical experience, including three (3) years experience with nursing related to an MDS product.National certification recommendedAbility to travel up to 70% of the time. Incumbent must have and maintain a valid drivers license.Employs a strong work ethicWorks independently, with minimal guidance and supervision.Relates effectively to all levels of associates both internally and externallyParticipates in clinical organizations, regionally and nationallyDemonstrates problem solving and decision-making abilityExhibits ability to present to customers and internal staff clearly and effectively applying adult learning principlesHas capability to work independently and flexibility to travel as needed to service the regional, area and national needsHas exceptional skills in: Verbal and written communication, Interpersonal relationships, Documentation and OrganizationPossesses basic computer skills including Microsoft Word, Excel, Power Point and Outlook.For certain roles at BD, employment is contingent upon the Companys receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BDs Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.Why join us?A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their lifes purpose through the work that they do every day.You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components is designed to support the varying needs of our diverse and global associates.To learn more about BD visit /Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.PDNPrimary Work LocationUSA NJ - Franklin LakesAdditional LocationsWork ShiftBecton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Created: 2025-11-15

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